Alternance - Assistant.e Coordinator Delivery &
Il y a 2 mois
POSTE
**La Maison**
A chacun son voyage. Aujourd'hui, Louis Vuitton vous invite à découvrir le vôtre.
**L'équipe**
- Au sein de la Direction Digitale et Développement Client, et plus précisément dans l’équipe eCommerce Operations, le pôle Delivery & Unboxing a pour responsabilité l’élévation de l’expérience de livraison des commandes. Basée au siège Monde de Louis Vuitton, l’équipe a pour mission, en Central, de:
- Superviser et déployer des projets omnicanaux autour de la livraison et de l’unboxing
- Coordonner les besoins remontés par les différentes Zones à l’International
- Animer, en tant que Business Owner, la squad Delivery au sein d’une organisation Agile
**Missions**
- Afin d’accompagner le développement du pôle, vous accompagnerez les missions suivantes:
- **Packaging **:coordonner les initiatives autour du packaging des commandes omnicanales:
- Chef de Projet référent du déploiement d’un nouvel outil de gestion du packaging en entrepôt:
- Gestion et paramétrage de l’outil
- Coordination des différentes phases de déploiement en Zones (setup, testing, hypercare)
- Coordination des besoins et remontées des Zones
- Coordination des évolutions de l’outil en tant que Business Owner
- Rôle transverse afin de piloter la relation avec l’ensemble des parties prenantes:
- Visual Merchandising dans l’élaboration du brief design des packagings en cours et à venir
- Logistique & Supply afin de faire appliquer les guidelines et assurer, en collaboration avec la Supply, le bon approvisionnement et stock des références de packaging
- Sustainability selon les réglementations liées au packaging en cours et à venir
- Fournisseurs d’emballages afin de proposer des ajustements, optimisations ou nouveaux modèles de packaging
- Créer et animer une communauté worldwide autour du packaging des commandes omnicanales : accompagner les Zones, identifier leurs problématiques, remonter et partager leurs initiatives. Transmettre les guidelines du Central et recenser les spécificités.
- Coordonner le déploiement de packaging spécifiques lors d’opérations commerciales (Christmas, Valentines’ Day, leaflets, sampling campaigns )
- **Analyse de la Performance **:assurer un monitoring de l’activité Delivery & Packaging et piloter la qualité de service
- Delivery Monthly reporting
- Client satisfaction
- On spot analysis, REX projets
- **Delivery **:venir en support des Business Owners dans la gestion des projets et la relation avec la Squad Delivery dans le cadre d’une méthode Agile:
- Rédaction des besoins fonctionnels
- Suivi des étapes de développement et gestion des phases de tests
Liste non exhaustive, selon votre profil et vos appétences vous pouvez être amené.e à travailler sur d’autres projets.
PROFIL
- Vous êtes actuellement en Master d'Ecole de Commerce, Ecole d’Ingénieur ou équivalent universitaire avec une spécialisation Supply Chain & Logistique
- Vous disposez de très bonnes capacités d’analyse et de synthèse
- Vous avez des compétences relationnelles facilitant les échanges et la collaboration
- Vous maîtrisez le Pack Office (Power Point en particulier)
- Vous êtes autonome et force de proposition
- Vous parlez anglais couramment, le français également apprécié
INFORMATIONS COMPLÉMENTAIRES
Date de début : Septembre 2024
Lieu : Paris 1er
Durée : 1 an ou 2 ans
Pourquoi nous rejoindre ?
En rejoignant la Maison Louis Vuitton vous évoluerez dans un environnement dynamique et en mouvement constant. Vous découvrirez l’héritage, les codes et la culture de notre Maison.
Au cours de votre expérience vous pourrez bénéficier du savoir-faire d’excellence de nos équipes et ainsi développer vos compétences, en plus de vos qualités de communication.
Un parcours de développement & d’animation complet vous sera proposé : sessions d’intégration, ateliers de coaching, points de suivi, afterworksVous bénéficierez également d’un accès permanent à notre Learning App
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