Project Manager Service

Il y a 2 mois

Grenoble, France McPhy Temps plein

**Who are we?**

As a leading industrial player in hydrogen production and distribution equipment, McPhy contributes to the global development of green hydrogen as a solution for the energy transition. By its nature, its business model is based on supporting national and European customers active in industry, mobility, and energy, in their efforts to decarbonize their activities.
- **What do we do?**

McPhy is a front runner within electrolysis technology and hydrogen refueling stations. More than 150 highly experienced, multi-skilled employees today contribute to carrying out complex projects representing numerous technological, industrial, environmental, and economic challenges. McPhy is committed to implementing a structured Corporate Social Responsibility policy, to reach the best market standards and practices, aiming at obtaining a demanding certification by 2025.
- **Where do we operate?**

With several centers of excellence (development, engineering, and production sites) based in France, Italy, and Germany, McPhy is backed by solid and constantly evolving European industrial foundations.
- **At the heart of our project: our #OneMcPhy Team**

Our employees are diverse, experienced, qualified, and committed to rolling out clean energies. In a context of rapid growth, we are looking for talents to support the company's scale up.
- Do you want to reveal your talents in an international, innovative, and dynamic environment? Join us**Your role and mission**

The Customer Service Project Manager is responsible for executing the LTSA (Long Term Service Agreement) scope of work, the revamping projects, and for coordinating the maintenance campaigns on green hydrogen generators and storage-refueling stations. She/he is responsible for contractual metrics achievement (e.g. on time delivery, availability) and financial results. The Customer Service Project Manager stays within a cross functional and international team, collaborating with Field Services, Engineering, Finance, Quality, IT and Supply Chain.

**Your main responsabilities**
- Customer single point of contact for after sales service projects
- Setting Customer expectations and relevant tracking through appropriate KPI
- Accountability for compliance with site EHS rules
- Management of project planning and execution in after sales phase
- Coordination of Engineering, Supply Chain and Field Service activities to execute projects
- Collection, reporting and periodic review of financial information on the assigned projects
- Loopback process: reports findings from sites to the functions

**Your profile**

**Expected background**
- Engineering/Business master degree
- 5 years of experience in Project Management and/or Product Service
- Fluent French and English language (C1 eq.)
- Previous experience in international multicultural teams constitutes a plus

**Professional skills**
- Customer Care
- Project Management: resource allocation and financials
- Planning and reporting at all internal and Customer levels
- Proficiency in MS Office package use

**Soft skills**
- Customer orientation
- Strong motivation and execution capacity
- Dependability, independence and flexibility
- Business acumen and reporting skills
- Quality & continuous improvement orientation
- Responsiveness
- Leadership
- Team spirit
- Rigor and organization
- Positive and enthusiastic attitude

**What we offer**
- **Working conditions**:

- Full time position based in France or Germany (remote meetings and job travels within EU)
- Start possibility: january 2023
- Remuneration: package consisting of a base salary with a bonus
- lunch vouchers (8€ per day, 50% covered by McPhy)
- 75% reimbursement of public transport
- Reimbursement of bicycle kilometres travelled between home and work (40 cts per kilometers with 300€ limitation per year)
- **Company’s culture**:

- International & dynamic environment
- Multicultural & highly qualified team
- Strong team spirit
- Flexible work model
- Safety as a N°1 priority

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