Assistant Hotel Manager Paris

il y a 3 semaines

Paris, France citizenM Temps plein

Great things happen when great people join. You will be part of a diverse team from all over the world and you will help us put hospitality back in the hospitality industry nd have received numerous awards for our groundbreaking approach.
citizenM says you believe great managers don't sit behind a desk As an assistant hotel manager, you are responsible for the day to day operation of the hotel. Naturally you are an excellent ambassador yourself, enthusiastic, optimistic and treating everyone with respect.
You work together with your team guiding, coaching, and inspiring them to deliver exceptional service, while maximizing revenue opportunities and controlling costs; all the time ensuring the total safety of guests and employees.

You will be joining one of our four locations in Paris maybe Opera, our fifth hotel, coming soon (only if you have a great voice, just kidding)

What are the main responsibilities of our assistant hotel managers?

**ensure guest satisfaction**

You will:

- welcome our guests and help them check in and check out at the kiosks
- maintain the hotel environment to ensure a clean and comfortable experience
- know the places to shop, eat, drink, club and generally experience the best the city has to offer
- handle reservations and process administrative matters
- work with our Hotel Management System
- manage daily SocietyM meeting rooms and functions where applicable

**stewardship**

You will:

- lead, encourage, and inspire Ambassadors in order to support the operational procedures of citizenM
- ensure a sound understanding of citizenM brand values
- coach and train ambassadors, develop and nurture talent, provide feedback and monthly evaluations
- demonstrate excellent problem analysis skills and decision making
- create shift schedules, ensure adequate cover at all times, and assign daily tasks
- be responsible for your own personal planning and work organization
- ensure a working understanding of legislation that governs the operation of a hotel and its activities; including employment law, health and safety, food safety, alcohol licensing, first aid and fire safety

**food and beverage**

You will:

- work with the team to serve our guest canteenM
- work with Point of Sale system
- demonstrate exceptional product knowledge of canteenM and guarantee quality
- manage daily f&b revenue targets and drive commitment to monthly results

**maximize revenue opportunities**

You will:

- seek opportunities to generate revenue while providing added value to our guests
- coordinate with Housekeeping and Engineering to manage the hotel room inventory, ensuring the rooms are maintained and presented in top condition
- report daily hotel revenue and be responsible for the handling of cash

**cost control**

You will:

- manage the purchasing of all food and beverage items and hotel operating equipment
- manage stock in line with fluctuating levels of business, minimizing waste
- ensure the respect for the property in which you work

You
- are fluent in English any other language is considered a plus
- are in possession of a valid work permit
- do not need specific hotel experience but need to have 2 years or more managerial / coaching experience
- are a team player
- love to meet and greet different people
- are passionate about the things you’re doing
- can multi-task

We...
- offer you a mobile job, never dull or standard
- offer you a special training program and a personal development plan
- reward you for good performance
- give you an exclusive citizenM outfit

**gross salary**: 3071 euros per month
**your shift**: Fulltime
06:30 - 15:00
14:30 - 23:00
23:00 - 07:00

**what’s in it for you?**
- You will be part truly diverse, international and ambitious teamBeing part of a culture where feedback is a gift
- Unlimited nights at any citizenM around the world
- Room discount for you friends and family
- 35% in food and drinks when you visit other citizenM
- 1 Meal & coffee free during your shift
- French & English language classes arranged by citizenM
- Choose your own monthly bonus - up to 10% of your salary
- 50% of Navigo pass cost covered
- Mutual insurance covered
- EAP (wellbeing program)
- Global opportunities - chances to work in other citizenMs around the world.
- Paid full training and buddy program
- Referral program - Get 1000 euros if you and one of your best friends join us too

**wanna know more?**
Feel free to come to one of our hotels and ask a team member
AS
Li-onsite

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