Customer Project Manager
Il y a 3 mois
**Description entreprise**:
Le Groupe GRAND LARGE YACHTING, c’est au départ le rêve de voyage de deux amis d’enfance, aujourd’hui transformé en belle aventure entrepreneuriale avec plus de 900 collaborateurs qui construisent en France des voiliers haut de gamme de renommée internationale sous les marques Allures Yachting, Garcia Yachts, Gunboat, Outremer, Ocean Voyager, RM Yachts et ORC, pour des clients sillonnant toutes les mers du globe en monocoque ou en catamaran.
**Description du poste**:
Vous rejoignez notre site de **Cherbourg **où sont fabriqués les **voiliers Allures & Garcia.**
En tant que Customer Project Manager, votre rôle est de:
- Garantir des **définitions de bateaux** finalisées avant mise en production ;
- Garantir une **data commerciale** à jour (spécifications, liste d'options, pièces cyclées, tarifs, benchmark sur le prix des options,...) ;
- ** Développer les outils **du commerce (CRM - ERP -) afin d'optimiser et fiabiliser les processus de configuration ;
- Garantir, en lien avec le Juridique et l’Administration des Ventes, des **documents contractuels** robustes (commandes, signatures clients,) ;
- Veiller, en lien avec l’Administration Des Ventes, de l’**anticipation et du respect de l’échéancier de paiement des bateaux** ;
- Anticiper, avec le Bureau d’Etudes et le Lancement, les **chiffrages d’éventuels demandes custom **demandées par nos clients ;
- Animer l’instance d’**évolution des voiliers**, en lien avec le Marketing, les Ventes, le Bureau d’Etudes, la Qualité ;
- Produire et analyser les **KPI clients** ;
- Garantir, en lien avec le Marketing, une **expérience et un parcours clients de qualité** ;
- ** S’assurer de la qualité de nos productions **envers nos clients (conseil technique, respect du timing, qualité des documents produits).
En complétement de ces missions, vous:
- ** Encadrez **et gérez la montée en compétences (technique et commerciale) de l'**équipe de Boat Project Manager** (2 personnes) ;
- Participez aux **salons et évènements** nautiques internationaux ;
- Entretenez le lien avec vos homologues Groupe en vue de déployer toute amélioration utilise pour l'activité commerciale.
**Nous rejoindre **c'est**
**vous permettre, passionné(e) de voile ou non, de contribuer à l’élaboration de voiliers d’exception en vous épanouissant dans un environnement de travail stimulant, une ambiance chaleureuse au sein d’une équipe à taille humaine - tout en faisant partie d’un groupe en pleine croissance offrant de réelles perspectives d’évolution.**
**Profil recherché**:
Vous avez une **expérience dans l'univers du voilier** et avez la **culture du grand voyage**.
Vous aimez le **management d'équipe** et contribuer à la montée en compétences de vos collaborateurs.
Vous avez un **très bon relationnel client** et êtes capable de faire face à toutes les situations.
Vous serez amené(e) à échanger quotidiennement en **Anglais** avec les clients, pour cela vous avez un très bon niveau.
Vous avez de bonnes **connaissances techniques **sur les sujets se rapportant aux voiliers (électricité/électronique, systèmes, accastillage, gréements,...).
**Avantages**:
Salaire selon profil (forfait heure base 39h/s) ;
5 semaines de congés payés ;
Mutuelle (formule de base prise en charge à 50%) ;
Tickets restaurant ;
CSE ;
Accord d'intéressement ;
Evénements de cohésion ;
Sorties en voilier.
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