Head of Global Business Excellence Transformation

il y a 3 semaines


BoulogneBillancourt, France IPSEN Temps plein

**Title**:
Head of Global Business Excellence Transformation

**Company**:
Ipsen Pharma (SAS)

**Summary / purpose of the position**

The Global Head of Business Excellence will be responsible for ensuring that all commercial processes, systems, and technologies are aligned with the company's strategic goals and objectives

The role will require the development of a comprehensive business excellence strategy that includes process improvements, technology implementation, and change management initiatives specifically focused on commercial operations

This includes developing and implementing best practices, identifying opportunities for process improvement, and driving operational efficiency to help maximize revenue and profitability.

**Main responsibilities / job expectations**
- Develop and implement a comprehensive business excellence strategy for the commercial operations of the pharmaceutical company
- Ensure that all commercial processes, systems, and technologies are aligned with the company's strategic goals and objectives
- Work closely with cross-functional teams to identify areas for process improvements and implement best practices across the commercial organization
- Manage change management initiatives to ensure successful adoption of new processes and technologies within commercial operations
- Provide leadership and direction to the commercial business excellence team
- Develop and monitor key performance indicators (KPIs) to measure the success of the commercial business excellence initiatives
- Collaborate with senior leadership to ensure alignment of the commercial business excellence strategy with the company's overall strategy
- Utilize experience in internal auditing to identify and mitigate potential risks and improve compliance within commercial operations
- Utilize experience as Business Unit Head to provide local operational insight and guidance on commercial excellence initiatives

**Knowledge, abilities & experience**

Education / Certifications:

- Bachelor's or Master's degree in a relevant field such as Business Administration, Operations Management, or Engineering

**Experience**:

- Minimum of 10 years of experience in commercial operations, process improvement, internal auditing, and/or Business Unit Head operational roles within the pharmaceutical industry
- Experience leading business excellence initiatives in a global organization, specifically within commercial operations
- Experience with project management and change management methodologies
- Excellent leadership and interpersonal skills with the ability to influence and collaborate with cross-functional teams

Languages:

- English

**Key Technical Competencies Required**
- Strong analytical and problem-solving skills with the ability to identify and implement process improvements within commercial operations
- Experience with commercial process mapping and process reengineering
- Experience with commercial technologies such as customer relationship management (CRM) platforms.
- Strong communication skills with the ability to communicate complex ideas and concepts to both technical and non-technical stakeholders within commercial operations
- Knowledge of data analytics and business intelligence tools such as Tableau, Power BI, or QlikView specifically within commercial operations.



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