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Manager of Business and Technology Integration
Il y a 5 mois
Who We Are:
On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.
Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.
The Role and What You’ll Do:
- Be the primary point of contact for On Location to the OCOG and the IOC throughout the project lifecycle, ensuring timely communication and coordination of all necessary parties, internal and external.
- Coordinate communication to obtain information, approvals, and decisions between our clients (the IOC and OCOGs) and internal functional areas such as Sales, Marketing, Accommodations, Ticketing, Guest Services, Transportation, Legal, Project Management, Technology, and others.
- Present regular technology updates regarding On Location’s Technology programs to the OCOG and IOC.
- Guest Access Management: Manage the meetings for data collection, system configuration, and coordination with the Accreditation team in regards to separating the needs of Guest Access vs. Accreditation access. (5 venues)
- Training with Workforce and Technology: Assist with collecting training information from each TEC lead on the various systems and hardware that we need for training new hires at Games time. (apps, radios, laptops, tablets, phones)
- Hospitality Operations Center (HOC) and Technology Command Center (TCC): Assist with the planning and setup of both centers. The HOC is run by the HDO, so our support would be for the technical aspects. Network, Phones, Monitors, TVs, Cabling, etc. For the TCC it would be the technical aspects but also the seating, staffing, and equipment needed.
- Develop and manage project timelines, milestones, and deliverables in collaboration with internal departments to ensure that projects are completed on time and within budget.
- Work with our clients to understand their business needs and goals, and develop solutions to meet those needs, while adhering to our company's technology standards and best practices.
- Collaborate with internal teams to ensure that technology solutions are aligned with the needs of the business, and that they are scalable, flexible, and reliable.
- Lead cross-functional teams to deliver integrated technology solutions that meet the needs of the business and the client.
- Ensure that all stakeholders are kept informed of project progress and issues, and that risks are identified and addressed in a timely manner.
- Manage and oversee the delivery of all integrated technology solutions, ensuring that they meet client requirements, industry standards and comply with the contractual obligations.
- Foster a culture of collaboration, innovation, and continuous improvement across all functional areas, encouraging team members to share ideas, learn from each other, and work together to achieve common goals.
You have these:
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
- 5+ years of experience in technology management, project management, and/or business operations, preferably in the ticketing, travel, or hospitality industry.
- Experience working in cross-functional teams and managing complex technology projects.
- Strong communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
- Experience working in a client-facing role, with the ability to build and maintain strong relationships with clients.
- Strong problem-solving skills, with the ability to analyze complex problems and develop innovative solutions.
- Demonstrated ability to manage multiple projects simultaneously and prioritize budgeting, tasking, and prioritization for timely deliver
