Global Head of Customer Experience
il y a 1 semaine
A tech-driven hospitality company is looking for a Global Head of Community Operations & Customer Support based in Paris or London. In this role, you will define and scale global support strategy, drive CSAT performance, and lead a distributed team. You must have proven experience in scaling support organizations and the ability to manage cross-functional stakeholders effectively. This high-impact role offers competitive salary and stock options, with a hybrid work model.
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Global Head of Customer support
il y a 2 semaines
Paris, France sunday Temps pleinGlobal Head of Customer support & Community Operations Join to apply for the Global Head of Customer support & Community Operations role at sunday Base pay range 👋 About UsAt sunday, we’re redesigning the entire hospitality experience: not just payments.With a simple QR scan, guests can access the menu, place their order, pay the bill, tip, and leave a...
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Global Head of Customer support
il y a 2 semaines
Paris, Île-de-France sunday Temps pleinAbout UsAt sunday, we're redesigning the entire hospitality experience: not just payments.With a simple QR scan, guests can access the menu, place their order, pay the bill, tip, and leave a review. We fine‑tune every touchpoint to deliver a seamless experience. Our latest innovation brings video into menus: not just visuals, but a way to build trust...
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Global Head of Customer Support
il y a 20 heures
Paris, Île-de-France sunday Temps plein* About Us*At sunday, we're redesigning the entire hospitality experience: not just payments.With a simple QR scan, guests can access the menu, place their order, pay the bill, tip, and leave a review. We fine‑tune every touchpoint to deliver a seamless experience. Our latest innovation brings video into menus: not just visuals, but a way to build trust...
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Head of Customer Experience
il y a 3 jours
Greater Paris Metropolitan Region, France Grant Alexander Temps pleinActeur innovant de la cosmétique moderne, notre client connaît une forte croissance et accélère aujourd'hui la structuration de ses opérations en France et en Europe.Nous recherchons un·eHead of Customer Experience & Operationspour construire, scaler et piloter l'ensemble des opérations, avec une ambition forte : offrir une expérience client premium,...
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Head of Customer Success Saas
il y a 2 semaines
Paris, France Qobra Temps plein**Job description**: Today's CS team is composed of 4 customer success directly reporting to the CEO, Antoine. Your role would be to take the Head of Customer Success position, managing the team, and soon reporting to the CEO. **Your goals**: The main objective is to take Customer Success to the next level. The Head of Customer Success should grow us: From...
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Global head of Artist Experience
il y a 3 jours
Paris, Île-de-France Singulart Temps pleinFounded in 2017, Singulart is a saas-enabled marketplace dedicated to empower fine artists. Today, our team is composed of 80 people and 25+ different nationalities In November 2021, we secured a €60 million Series B fundraising, the most successful in the history of the cultural sector On a daily basis, we work hard to strengthen our mission: empowering...
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Head of Customer Success Saas
il y a 3 jours
Paris 2e, France Qobra Temps plein**Job description**: Today's CS team is composed of 3 customer success directly reporting to the CPO, Axel. Your role would be to take the Head of Customer Success position, managing the team, and soon reporting to the CEO. **Your goals**: The main objective is to take Customer Success to the next level. The Head of Customer Success should grow us: From ️...
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Head of Global Drs Development
il y a 1 semaine
Paris, France International Chamber of Commerce (ICC) Temps pleinICC Dispute Resolution Services (‘ICC DRS’) is currently recruiting a Head of Global DRS Development to raise the profile of ICC DRS globally, help acquire new users and expand existing user relationships. As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a...
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Head of Customer Success
il y a 1 semaine
Paris, France Meero Temps pleinCreated in 2016, Meero is the world expert in image quality, providing the best end-to-end visual content solutions for online sellers. From fashion professional photography to AI-based image management and quality enhancement, we’re here to analyze, optimize and beautify all visuals in order to boost online sales. At the crossroads of AI and creativity,...
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Head of Customer Experience
il y a 2 jours
Paris, France Grant Alexander Temps pleinActeur innovant de la cosmétique moderne, notre client connaît une forte croissance et accélère aujourd'hui la structuration de ses opérations en France et en Europe.Nous recherchons un·e Head of Customer Experience & Operations pour construire, scaler et piloter l'ensemble des opérations, avec une ambition forte : offrir une expérience client...