Scale Customer Engineer

A leading AI communications platform in Paris is seeking a Scale Customer Engineer. This role focuses on onboarding and guiding customers through our platform to ensure they receive maximum value. Candidates should have 1-3 years in customer-facing roles, ideally in SaaS. Key responsibilities include conducting onboarding webinars, monitoring customer...

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. Our momentum comes from a simple but powerful idea: help every...

Paris OfficeCustomer Experience – Onboarding /Permanent Full Time Employee /HybridAircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We're redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless...

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter,...

A leading customer communications platform in Paris is seeking Customer Engineers to help onboard SMB/Core customers effectively. This role is ideal for resourceful communicators who excel in engaging with customers during their activation journey. Responsibilities include leading group onboarding sessions, providing 1:1 support, and monitoring customer...

A fintech company in Paris is seeking a Customer Support Specialist to join their Customer Experience team. The role involves managing customer requests, enhancing service quality, and driving product improvements. Candidates should have 2-3 years of experience in customer support, with strong communication and organizational skills. Bilingual proficiency in...

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside...

A leading software company in Paris is looking for a Senior Manager of Customer Success to lead and scale their European team. The ideal candidate will have over 8 years of experience in Customer Success and proven abilities in driving retention and expansion in Enterprise accounts. This strategic role requires strong leadership skills and fluency in...

Specific Role Specifications; **Technical Expertise Required** - Active Directory - Identity and Security/ADFS - Identity and Access Customer Engineers should be experienced in implementing, operating, tuning, and troubleshooting enterprise Windows Active Directory Enterprise Solutions. Experience working with identity products like Microsoft Identity...

Google welcomes people with disabilities. **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 10 years of experience with cloud native architectures and modern cloud infrastructure (e.g., hardware shapes, sizes, auto-scaling, auto-provisioning, etc.). - Experience with high performance infrastructure technology, on-premise...