Supply Chain Account Manager

🌎 ADEO, WHO ARE WE?ADEO, the European leader and the world’s 3rd largest player in the home improvement and DIY market, achieved a business volume of €31.5 billion in 2024. Present in 21 countries with 1,000 stores, marketplaces, and partnerships, ADEO is the only player in its sector with such international reach.As an ecosystem of companies connected to partners, ADEO makes products and solutions accessible for healthy, sustainable, and comfortable living spaces, both in‑store and online. Guided by a shared mission of usefulness toward oneself, others, and the world, ADEO values local adaptation while respecting cultural specificities, all while relying on strong shared resources.Within the group’s headquarters, our mission is to support our brands around the world. In a retail sector undergoing transformation, we aim to reinvent our usefulness to inhabitants and take on the challenge of building the global platform for home living.🌟 THE CONTEXTAdeo is the world’s third largest retailer in DIY and decoration goods, with over €30 bn yearly revenues and 150 000 employees across 15 countries. Other key brands include Tecnomat, Bricoman, and Leroy Merlin.The marketplace is a key pillar of an ambitious plan to transform the entire business and become the world’s leading habitat platform. The marketplace will help expand the product and service offering, improve customer experience, reinforce the market positioning and create a key revenue stream.🎯 YOUR MISSIONThis role is part of the Customer Experience and Supply Chain team, which focuses on delivering a best‑in‑class delivery experience as the marketplace continues its growth across Europe. We achieve this by identifying opportunities and developing a series of initiatives to advance our supply chain strategy.We are looking for a results‑driven and analytical Supply Chain Account Manager to drive adoption of our delivery‑related services among marketplace sellers. This role bridges supply chain operations and commercial growth, helping sellers enhance their delivery performance while improving customer experience on our marketplace.The ideal candidate combines a commercial mindset with data‑driven decision‑making. They will identify high‑potential sellers, pitch tailored delivery solutions, and manage activation and performance of sellers using our delivery services.Responsibilities:1. Sales & Account ManagementIdentify and prioritize sellers for our delivery‑related services based on sales volume, delivery performance, and product categories.Pitch delivery solutions (e.g., Delivery to Pickup Points, Carrier Integration) to sellers through calls, meetings, and webinars.Manage end‑to‑end seller onboarding and activation, ensuring compliance with operational standards.Maintain strong relationships with key accounts, monitoring performance and driving adoption of new features or delivery modes.2. Program Ownership & GrowthDrive commercial and operational growth of delivery services within the marketplace.Collaborate with product and operations teams to improve seller experience and suggest enhancements to existing services.Track KPIs (seller adoption rate, sales growth, service utilization) to measure program success.Support the design and rollout of new delivery propositions, including pricing strategies and onboarding frameworks.3. Communication & EnablementDevelop and deliver presentations, webinars, and training to boost awareness and adoption.Create clear documentation, FAQs, and tutorials for seller guidance.4. Data Analysis & InsightsUse data to identify target segments, measure conversion, and optimize sales strategies.Analyze seller performance metrics to pinpoint bottlenecks and opportunities for improvement.Build dashboards or reports to communicate progress and impact to senior management.About you:Must‑have:Ideally, 3 years experience in sales, account management, or business development, preferably within e‑commerce, logistics, or marketplace environments.Strong analytical skills and ability to derive actionable insights.Excellent communication and presentation skills, comfortable pitching to external partners.Entrepreneurial mindset with a bias for action and ability to work in a fast‑paced, evolving environment.Strong cross‑functional collaboration skills to work effectively with diverse teams.Nice‑to‑have:Experience in last‑mile logistics, delivery operations, or supply chain solutions.Familiarity with carrier management or transportation‑as‑a‑service models.Proficiency in Excel, Power BI, or CRM tools (Salesforce, etc.).Fluency in English and at least two additional European languages (e.g., French, Spanish, Italian, Portuguese, Polish).🎁 As an employee attached to ADEO Services, you benefit from:A flexible remote work policyProgress bonuses and company shareholding planReferral bonuses for recruitmentA stimulating environment that encourages initiative and an entrepreneurial spiritOpportunities for internal mobility and professional developmentTailored training programs to enhance your skillsSupport for the purchase of bicycles, scooters, and carpooling allowances to promote eco‑friendly mobilityADEO Services is committed to diversity and inclusion, with a disability agreement and mission. We support our (future) employees in adapting their workstations.Do you see yourself in this description and are curious about the opportunities offered? Then don’t hesitateStart the Adeo adventure by applying for the position of Supply Chain Account Manager M/FYou recognize yourself in this description? Then, apply and start the Adeo adventure #J-18808-Ljbffr