Customer Experience Specialist

il y a 7 jours


Marseille, France Cross Borders Talents Temps plein

OverviewCustomer Experience Specialist (French & English) with Relocation to Portugal.ResponsibilitiesBe the first point of contact for customers across channels (phone, email, chat, social media).Deliver top-notch service, solve problems, and ensure customers feel supported and valued.Help customers with orders, questions, and tech issues.Engage across multiple communication channels and adapt tone to brand guidelines.Resolve escalations with professionalism and empathy.Log cases and interactions accurately and with care.QualificationsExperience in customer support (voice, email, or chat) is a big plus.Tech-savvy or troubleshooting experience is beneficial.Excellent communication and multitasking skills.Calm under pressure with a positive attitude.Fluent in French and English.What’s in It for YouCompetitive Salary: 13,000 to 15,500 per year.Meal Allowance: Enjoy delicious meals on us.Transport Allowance: Get to work with ease.Health Insurance: Coverage from Day 1, free after 6 months.Performance Bonuses: Earn more based on your success.Relocation Support: Assistance to settle in smoothly.Why Join Us?We’re not just offering a job—we’re offering an adventure. Live and work in one of Europe’s most beautiful countries, develop your career with international brands, and be part of a team that truly values people.Apply today and take the leap toward a rewarding global career in Portugal #J-18808-Ljbffr



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