Senior Manager, Global Customer Complaints

Il y a 1 jour

France, Auvergne-Rhône-Alpes Triwill Group Temps plein

Triwill Group, listed as partner, seeks a Customer Complaints Senior Manager based in France. The role leads a global customer complaints program across multiple jurisdictions, overseeing end-to-end handling with governance and regulatory alignment.

You will collaborate with Compliance, Legal, Customer Support, Product, Operations and Risk to transform complaint data into actionable insights, coordinate regulatory inquiries, and report to executives on remediation progress.

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