Technical Support Engineer

Il y a 2 semaines

Paris, Île-de-France Gigs Temps plein

Gigs is seeking a Technical Support Engineer to anchor our support operations and own a healthy queue. You will diagnose complex provisioning and API failures across the stack, guiding both business customers and end users with clear, actionable solutions.

You will investigate API logs, troubleshoot connectivity issues, and translate technical root causes into accessible customer guidance while feeding insights back to Product and Engineering.

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