Brasserie Supervisor

Mandarin Oriental Lutetia, Paris is looking for a Brasserie Supervisor to join our Brasserie. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences. An icon of Parisian elegance since 1910, Mandarin Oriental Lutetia, Paris embodies the spirit of the Left Bank—where history meets modern luxury. Nestled in Saint-Germain‑des‑Prés, this Palace offers refined gastronomy, a holistic spa, and 184 rooms including stunning suites and signature apartments. From the vibrant Brasserie to the intimate Joséphine Bar, every space invites unforgettable moments. More than a stay, it’s a celebration of French savoir-faire and the unique soul of the Left Bank. About the job Based at Mandarin Oriental Lutetia, Paris within the Brasserie Restaurant, Brasserie Supervisor reports to the Assistant Manager. Responsibilities Supervised and organized daily operations of the front‑of‑house team Led pre‑ and post‑service briefings and delegated service tasks Ensured cleanliness and compliance with setup and hygiene standards Managed inventory and monitored stock levels Participated in menu updates and implementation Delivered high‑quality customer service and handled complaints professionally Encouraged upselling and ensured customer satisfaction and loyalty Handled billing, cash register operations, and end‑of‑day closure Trained new staff and ensured adherence to service standards Motivated the team, resolved internal conflicts, and promoted a positive work environment Qualifications Previous experience in a similar role is preferred Fluency in both French and English is required Our commitment to you Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Health & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Local benefits 13th month bonus 100% public transport reimbursement €45 Uber credit after the last metro Sustainable mobility package Staff cafeteria 70% coverage of the health insurance premium We’re Fans. Are you? #J-18808-Ljbffr