Clinical Specialist

il y a 3 jours


Paris, France Gleamer Temps plein

# Clinical Specialist (H/F)## Gleamer recrute * Participer à l’intégration et à la formation des nouveaux clients sur nos solutions en ligne ou sur site.* Accompagner les clients dans la prise en main de nos outils et répondre à leurs questions.* Contribuer à la mise en place de stratégies pour améliorer l'expérience client.* Identifier les besoins des clients et proposer des solutions adaptées.* Assurer un suivi régulier des performances de nos produits chez les clients pour maximiser leur satisfaction.* Collaborer avec l’équipe produit pour remonter les retours clients et participer à l’amélioration continue de nos solutions.* Produire des rapports d’utilisation et d’engagement clients pour aider à la prise de décision.## Profil recherché* Expérience confirmée dans un poste similaire ou dans l’imagerie médicale (ingénieur.e d’application ou manips radio)* Intérêt marqué pour le secteur de la santé et des nouvelles technologies.* Bonnes capacités de communication, tant à l’oral qu’à l’écrit.* Capacité à résoudre des problèmes et à travailler en équipe.* Orienté satisfaction client, avec une approche proactive.* Maitrise des outils bureautiques (suite Office, CRM).* Aisance en anglais à l’écrit comme à l’oral* Entretien RH* Entretien avec Manon, Head of clinical specialist* Entretien avec le Sales Director* Type de contrat : **CDD / Temporaire** (6 à 12 mois)* Lieu : **Paris*** Niveau d'études : **Bac +5 / Master*** Expérience : **> 2 ans*** **Télétravail ponctuel autorisé** #J-18808-Ljbffr



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