Operations Lead – Fast Delivery

il y a 20 heures


Paris, France SkillCorner Temps plein

Role Summary As part of SkillCorner’s Operations, some clients subscribe to “fast-delivery” projects under which we commit to delivering match data within 12 to 24 hours after the final whistle. These projects may cover a single team, multiple teams, or an entire competition. We are therefore looking for an Operations Lead – Fast Delivery to take full ownership of these time‑sensitive projects. In this role you will guarantee the successful delivery of high‑priority, fast‑delivery data projects through effective planning, incident resolution and continuous process optimisation. You will orchestrate cross‑regional operators without direct line management, ensuring operational readiness, while maintaining oversight of data quality and client communications. The role reports to the Production Manager. Key Responsibilities Fast‑Delivery Project Ownership: Plan, prioritize, and oversee delivery of all matches and competitions under fast‑delivery SLAs. Establish workflows, monitoring systems, and process documentation for efficient operations. Ensure data accuracy, consistency, and reliability in all deliveries. Client Interface: Serve as the primary point of contact for fast‑delivery clients, maintaining clear communication and reporting channels with both clients and internal teams (Slack, ClickUp, email, shared trackers). Confirm timely submission of required match materials (video, lineups, etc.). Provide proactive updates and manage client expectations. Resolve urgent production issues promptly. Cross‑Regional Coordination & Process Improvement: Work with Regional Leads to allocate resources across time zones, optimize task allocation based on match schedule, region, and urgency, and ensure smooth handovers between operators for continuity. Continuously improve workflows and document best practices for time‑sensitive operations. Technical & System Oversight: Maintain strong understanding of the data pipeline (video ingestion, tracking data, GI data, delivery via APIs), monitor data flow, detect early technical issues (missing video, broken connections, delayed processing), and collaborate with Tech/Product teams to troubleshoot and resolve issues. Must‑Have Qualifications Excellent organizational and prioritization skills. Proven experience managing operations or projects under tight deadlines. Strong technical understanding of APIs and data flows. High autonomy, reliability, and attention to detail. Excellent written and verbal communication in English. Client‑oriented mindset. Strong Advantage Experience in sports data, tracking data, or video‑related workflows. Familiarity with tools like Postman, Zapier, or automation platforms. Experience with project management software (ClickUp, Jira, Asana, Trello). #J-18808-Ljbffr



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