Segment Owner

Segment Owner - Self-Serve Join to apply for the Segment Owner - Self-Serve role at Alan. You. Better. With Alan. Alan’s vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. We are a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system, creating the most member‑centric healthcare experience. We partner with 35K+ companies, serve more than 950K+ members, and have reached 680M+ in ARR. Our team of 700+ people (still growing) operates across France, Spain, Belgium, and Canada. How we do it? Mission is the boss – long‑term thinking, seeking mission success above all else. Member & customer‑led: obsessively focused on solving members’ & customers’ problems and creating delightful experiences. Champions of excellence: extremely high standards and talent density. Distributed ownership: accountable enlightened despots, everyone owns their decisions and results. Radically transparent: all information is accessible and written‑first, so everyone can make the best decisions asynchronously. Optimistic alchemy: optimists who collaborate with genuine care and support teammates. Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally. Bold & creative contrarians: think differently to achieve greatness, try new approaches. Disciplined in execution: taking decisive actions with focus that compounds success over time. Fight for simplicity: only high‑impact processes, smart frugality. The Segment Owner job Our self‑serve business is a strategic acquisition channel and serves small companies, freelancers, and retirees. Self‑serve segment owners are accountable for one of the segments and are responsible for defining and executing the complete go‑to‑market strategy for the segment. Strategic planning & execution Segment strategy: identify growth bottlenecks and new market opportunities, set priority areas for short‑term and long‑term horizons. Target setting: set bottom‑up targets. Performance monitoring: deliver weekly segment performance updates including target achievement, ARR, churn and gross profit metrics. Product marketing & channel enablement Market intelligence: provide deep insights on customer personas, market dynamics, pain points and customer needs. Maintain continuous customer pulse through regular interviews and sales call reviews to inform hypotheses and prioritisation. Value proposition: craft a differentiated positioning and competitive advantages to accelerate customer acquisition. Proactively empower channel owners across paid advertising, SEO, partnerships and referral programs. Evaluate and provide feedback on channel proposals and initiatives. Act as an accelerator for channel owners, providing rapid deep‑deeper support and building segment‑specific assets. Product & Data Surface segment‑specific feature requirements and tracking/analytics needs. Continuously improve performance dashboards, leveraging AI & data team assistance. Contribute to cross‑functional topics such as legal setup considerations, guarantee/renewal inputs and partner with business stakeholders to ensure segment profitability. Is it you we’re looking for? At least 5 years of experience in product marketing. Experience in strategic business development and/or go‑to‑market is a plus. Full French and English fluency (written and spoken). Strong analytical skills; comfortable building dashboards and using AI assistants for data analysis. Entrepreneurial & growth mindset: self‑starter who thrives in a fast‑moving environment. Exposure to pricing/packaging and unit economics; ability to reason about profitability. Collaborative and able to influence cross‑functional teams. Experience working with small business and individual customer segments is a plus. We are aiming to hire within the D‑F level range of our salary grid. Perks & Benefits Fair rewards: generous equity packages complement your base salary for permanent contracts only. Flexible office: amazing office space at our HQ, co‑working hubs or full‑remote experience with home‑office equipment sponsorship. All the tools you need: MacBook Pro, keyboard, laptop stand, monitor and Bose noise‑canceling headphones. Flexible vacation policy and flexible working hours. Delightful healthcare insurance: extremely comprehensive health insurance – 100% for you and your children, 90‑100% for partners depending on your country (permanent contracts only). Transport: country‑specific commuter benefits. Learning & training opportunities: highly flexible training policy with free books and budget to attend conferences. Personal growth through coaching: every Alaner is paired with a dedicated coach from day one, helping maximize impact, nurture engagement and align with Alan’s values. Parental leave: extended parental leave for all new parents (permanent contracts only). Important note We hire people, not roles. If you’re excited about this opportunity but don’t check every box, we’d love to hear from you. Everyone, no matter how under‑represented, should feel free to apply. If you identify yourself as a woman: research shows women often apply only when meeting 100% of requirements. We’ll be thrilled to receive your application #J-18808-Ljbffr