Retail Training Director

il y a 1 semaine


Paris, France VAN Cleef & Arpels Temps plein

Retail Training Director (International) Are you a good match? You have solid professional experience in Retail Training (global, regional or markets levels) with the ability to lead, build, and implement training strategies in a collaborative way, in an international fast-paced environment. You demonstrate a high command of project management, can manage multiple projects simultaneously, cultivate good listening and communication skills, establish strong relationships across the organization, possess excellent managerial skills, engage and empower, and have a strategic mindset to anticipate mid- and long-term changes of the training function. This role requires fluency in English; proficiency in French is a plus. Reporting to the International Retail Director of the Maison, you will build a long-term international Retail Training strategy and develop training programs dedicated to elevate and disseminate retail skills in the Maison, aligning with the business ambitions and the identity of the Maison. In This Function, You Will Lead a team of over 10 people and support them in the development of their skills. Actively take part in defining, implementing, and embodying the Retail Training strategy, driving content creation and development of training programs dedicated to upskilling retail offices and boutiques personnel on specific skills. In collaboration with the Learning & Development department, relay relevant leadership programs to the targeted population. Work with the Marketing department to build product training related programs. Define guidelines and training principles to support and guide content creation, ensure regional adoption and local use, and oversee training consistency worldwide. Centralize, support and supervise training contents developed by regions & markets to ensure content optimization, relevance and alignment. Define guidelines on how to measure performance, assess training ROI at the Maison’s level and support regional adoption; identify opportunities to develop original content aligned with business needs. Orchestrate train-the-trainer sessions for regional & local trainers on new programs; act as a designated training expert for other departments and spread the training culture in boutiques and the Retail mindset in the Maison. Engage and develop the international retail training community and provide guidance to develop local initiatives. Frequent travel is required for this position. The recruitment process Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. You will meet the International Retail Director, the Senior Human Resources Manager, the Human Resources Director, then a business stakeholder. Seniority level Director Employment type Full-time Job function Management Industries Retail Luxury Goods and Jewelry #J-18808-Ljbffr



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