ITSM Atlassian Consultant
il y a 4 jours
About ValiantysValiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on those platforms. As a recognized Specialized Partner, we help organizations accelerate time to value with Agile at scale, Cloud, and ITSM implementations. Valiantys Group is headquartered in France and operates in three main regions: North America, Europe and Asia-Pacific (Australia). The company has undergone strategic acquisitions in 2024 in Australia and North America and is undergoing a transformation of its operating model, evolving from a systems integrator to a consulting and transformation-led model, with strong expectations of profitable growth.Job SummaryTake up the challenges of your future clients in the deployment of Atlassian tools (Jira, Confluence, Bitbucket, etc.). Take on new challenges by supporting our clients in the deployment and optimization of Atlassian solutions. Within a close-knit, committed and friendly team, you’ll be welcomed and supported from day one. Our goal is to help you grow your technical and functional expertise throughout your career, in a positive and stimulating work environment. Our training and mentoring program will enable you to become a true expert in Atlassian tools and best practices.Your ResponsibilitiesUnderstand and advise: Analyze client needs, provide recommendations, and conduct technical and functional auditsImplement solutions: Configure and integrate Atlassian applications based on client requirementsSupport change: Lead deployment projects, ensure user adoption, and deliver training sessionsAs an ITSM Advocate, apply ITIL best practices to design and implement efficient ITSM processes. Contribute to our internal and external communications (blog posts, events, conferences) to promote Atlassian and ITSM solutions.Qualifications & RequirementsExperience in consulting, customer support, software development or technical pre-sales4/5 year degree in computer science or equivalent technical backgroundGood command of English; French proficiency is requiredMinimum 7 years of experience in ITSM/ESM with implementation of solutions such as JSM, ServiceNow, BMC Remedy, etc.Strong listening, kindness, pragmatism, autonomy, initiative, organization, and curiosityCustomer-focused with a passion for delivering high-quality outcomesWhat We Offer — Employee Perks & BenefitsGenerous lunch vouchersFree comprehensive mutual health insuranceAnnual profit sharingHome-Office ProgramTop spec machine (MAC or PC)International work environment and a multicultural teamGames, free coffee, tea and fresh fruitsValiantys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to personal background, identity, or beliefs. We may use artificial intelligence (AI) tools to support parts of the hiring process. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. #J-18808-Ljbffr
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ITSM Atlassian Consultant
il y a 2 semaines
Paris, Île-de-France Valiantys Temps pleinAbout ValiantysValiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on those...
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ITSM Atlassian Consultant
il y a 2 semaines
Paris, Île-de-France VALIANTYS Temps pleinAbout ValiantysValiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on those...
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ITSM Atlassian Consultant
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Paris, Île-de-France Valiantys Temps pleinAbout Valiantys Valiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on...
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