Partner Services Development Manager

Partner Services Development Manager - France

Location: Paris, France

Reports To: Head of Channel France & BeLux

Employment Type: Full-time

Discover Trend. Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com

Discover You. At Trend, we are always looking for top talent. We hire capability first, and you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. With Trend Micro, you drive your own development. You are recognised for your passion to succeed, and can be the best part of yourself here. Discover your next exciting career opportunity…

The Role

We're seeking a strategic Partner Services Development Manager to drive growth of our Service Provider business in your country. Think of it as being part business strategist, part services architect, part enablement leader—helping Service Providers build, package, and scale differentiated managed security services that drive recurring revenue and market differentiation.

What You'll Actually Do (In Priority Order)

• Service Provider Business Growth: Build and grow relationships with Service Providers in your country and drive annual recurring revenue (ARR) growth through service-led business models. Conduct Service Provider service business reviews focused on service portfolio expansion, ARR growth, commercialization optimization, and service‑centric metrics (ARR, service attach, consumption). Identify high‑potential Service Providers and develop tailored engagement plans.
• Service Commercialization & Use Case Development: Support partners in creating, packaging, and commercializing managed security services. Guide partners in defining use cases for managed services scenarios, structuring commercial models, and optimizing pricing strategies for recurring revenue success.
• Enablement & Operational Readiness: Work with enablement and technical teams to tailor Service Provider service‑readiness enablement on SOC integrations, automation capabilities, multitenancy, licensing structures, and API use. Support Service Providers through early service rollout and pilot phases.
• Cross‑Functional Leadership: Collaborate with regional sales leaders and channel management teams to ensure consistent Service Provider engagement strategy. Coordinate with technical pre‑sales and technical advisory teams on service implementation support. Work with marketing teams to drive Service Provider campaigns, case studies, and program initiatives.
• Metrics, Forecasting & Governance: Track Service Provider service business health metrics including partner activation, ARR growth, service attach rate, and service consumption metrics. Ensure Service Provider commercial compliance including channel program rules, pricing structures, and partner tier governance.
• Strategic Market Development: Develop strategic direction for partner services growth in your country, identify Service Provider market opportunities, and build repeatable go‑to‑market playbooks for service acceleration and ecosystem expansion.

Must‑Have (What We’re Looking For)

• 3+ years in channel sales, business development, or service sales within cybersecurity or IT industry
• Real experience building and scaling service‑led business with MSPs, MSSPs, or Service Providers
• Good knowledge of cybersecurity platforms, SOC operations, or managed security service delivery models
• Strong commercial acumen and ability to structure service offerings, pricing models, and recurring revenue strategies with partners
• Comfortable with cross‑functional collaboration across European markets and matrix organizations
• Excellent communication and stakeholder management skills—you can engage partner leadership and internal executives effectively
• Data‑driven and structured approach to managing complex partner ecosystems
• Self‑motivated and autonomous—comfortable operating with ambiguity and driving results independently
• Fluent English and French required.

Desired

• Hands‑on experience in managed secur