Risk and Insurance Administrator

Role Overview As Risk and Insurance Administrator within Risk & Insurance International, you have various responsibilities in the area of insurance, claims and underwriting information. You take away (insurance and claims) concerns from the business and provide information and solutions as well as answer various queries in your field of expertise. You assist in collecting international underwriting data and are able to report these correctly and within the allocated time frame. You are comfortable to work independently, but not afraid to reach out to your international colleagues for assistance or answers. The international scope of your position requires flexible and focused thinking, without losing accuracy. We are offering you an exciting opportunity to join our team as a Risk and Insurance Administrator. What you will do: Work independently or with international colleagues, ensuring accurate insurance files and timely premium payments. Respond to incidents, claims, coverage questions, and liaise with third‑party administrators (TPAs) for claims handling. Work with responsibilities across various insurance lines (liabilities, vehicles, marine, property, aviation). Assist with global underwriting process for International teams in Europe, MEISA and APAC. Initially support the team members in Lyon, France, later extending to Europe and Africa. What you bring: Team player with independent work ability, precise, curious, and decision‑making confidence. Strong communication skills with internal and external stakeholders. Proficiency in MS Office, Teams; experience/affinity with risks, insurance, and claims. Willing to learn via (self) education; experience with SharePoint is a plus. Fluent in written and verbal English. What we offer: A great position with an international scope in a fantastic company. Competitive compensation. Training and opportunities to learn on the job. Numerous learning resources. Employee discounts on shipping. Excellent career opportunities. Job Specific Details Reports To: Manager and above Job Type: Administrator – office‑based administrative tasks, limited external customer contact. Job Responsibilities: Treasury; Risk/Insurance Records Maintenance; Risk/Insurance Claims Reporting & Related Activities; Research Completion as Required. Other Duties: May be required to perform other duties as assigned. Geographic Remit: Up to an international level. Forward Planning Responsibility: Plans and organizes own work on hourly/daily basis. Process Responsibility: Follows predefined procedures or processes. Internal Contacts: Regular interaction with First Line Management; Occasional interaction with Senior Management; Limited interaction with Directors. External Contacts: Interaction with suppliers and vendors. Relevant Experience: Some (1‑3 years). Skills: Accuracy & Attention to Detail; Microsoft Office & PC Skills; Numerical Skills; Team Working Skills; Written & Verbal Communication Skills. Job Requirements: Secondary education (e.g. high school diploma). Accountabilities and Job Information Job Purpose: Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness and compliance with relevant internal and external standards. Identifies anomalies, uses judgement, escalates to senior team members if needed. Processes & Procedures: Performs defined procedures with accuracy and completeness, ensures deadlines met, verifies data, makes decisions related to procedural checks, seeks support, provides feedback for improvement. Problem Solving: Investigates and resolves problems or exception situations, may act as focal point for specific resolutions, makes decisions based on criteria, escalates as appropriate, supports implementation of corrective actions. Communication: Uses appropriate methods to understand and share information with customers, team members, other departments, supports members during process changes, may deliver training. Reporting & Data Management: Validates/jugent reporting, supports research, prepares reports with recommendations, inputs data, ensures data integrity. Compliance: Ensures compliance with FedEx processes, legislation, regulations, ensures approvals, notifies management of non‑compliance. Alignments: Works closely with team and other departments to investigate or resolve issues, aligns actions and gains commitment from stakeholders. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all. #J-18808-Ljbffr