Client Solutions Manager, Apps and Gaming

Client Solutions Manager, Apps and Gaming - Global Business Solutions Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, driving collaboration that translates into long‑term client partnerships and growth. We are responsible for the day‑to‑day relationship and for ensuring the success of advertiser investment, proactively advising our clients of opportunities and solutions to exceed expectations and secure future investment. We are currently looking for a highly skilled and motivated Client Solutions Manager to help scale our growing advertising business. The Client Solutions Manager is a key member of the Advertising Team, working with sales, product, and other business partners to analyse and improve advertisers’ performance on TikTok, supporting their marketing initiatives. They will translate data into high‑quality, actionable insights and recommendations to improve the effectiveness of campaigns and unlock business opportunities. Responsibilities Driving media strategy, planning, and implementation of campaigns to deliver against clients' business goals. Supporting and working with the sales team on pre‑sale research and pitch. Educating other teams on TikTok for Business offerings and keeping them engaged by delivering learning sessions, writing training documentation and whitepapers for internal and external use. Outlining and overseeing measurement strategy, tracking, and results delivery. Increasing adoption and engagement of TikTok’s auction platform and auction‑based tools, providing ongoing technical support and real‑time analysis. Managing and growing post‑sale client relationships with advertisers of all sizes. Presenting findings and insights in a consultative way to the client and collaborating with relevant internal teams to provide a complete solution. Monitoring and analysing ad campaigns to identify optimisation opportunities for improving and scaling performance. Investigating and working directly with product & engineering teams to troubleshoot client issues on the platform. Analysing campaign performance data to offer clients data‑driven business insights and at the same time, use those insights to improve our advertising offerings. Sharing marketplace feedback and guiding our advertising strategy. Conducting regular business reviews and taking a consultative, long‑term approach to build productive relationships with clients, in collaboration with the sales team. Demonstrating deep analytical ability, developing great expertise in TikTok’s proprietary metrics, and constantly evolving how we analyse and communicate data‑driven insights to our advertisers. Qualifications Minimum Qualification(s): Demonstrated experience of account management/performance experience in digital marketing. Tangible experience executing on a biddable network. Knowledge and understanding of tracking, attribution and measurement (Pixel, Events API (CAPI), MMP, SKAN, etc.). Experience managing brand advertisers with a deep understanding of their challenges across full funnel objectives. Ability to analyse data and identify insights to assess campaign performance. Fluent in French and English. High written and oral proficiency in French is required as this role will work with regional stakeholders/vendors. Preferred Qualification(s): Results oriented with high attention to detail and strong organisational skills. Proactive attitude with excellent project management, organisational, and analytical skills. Strong verbal and written communication skills, ability to effectively translate technical language to non‑technical stakeholders. Experience diagnosing and solving technical problems with product and engineering teams. Experience using Excel or Google Sheets; familiarity with visualisation tools (Tableau, QlikView, Power BI, etc.) a plus. Comfortable presenting complex analysis in a simple, easy‑to‑digest way to C‑suite level stakeholders. About TikTok TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. To achieve that goal, we celebrate our diverse voices and create an environment that reflects the many communities we reach. Senior level: Mid‑Senior level Employment type: Full‑time Job function: Business Development and Sales Industries: Advertising Services Referrals increase your chances of interviewing at TikTok by 2×. #J-18808-Ljbffr