User Support Consultant

Il y a 1 semaine

Nantes, Pays de la Loire, France Jobtailor Temps plein

Responsibilities

  • Qualify requests coming from Level 1
  • Perform actions to resolve Level 2 support requests
  • Update necessary information in the ticketing tool
  • Update documentation

Requirements

  • Holder of a Bachelor\'s degree (Bac+3) in Computer Science
  • Demonstrates a first significant experience in the field
  • Databases
  • SQL language
  • SOAP and REST web services
  • Jira, Confluence
  • Reading and analysis of application logs
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