Quality & KPI Analyst for Customer & Operations

A logistics company in Île-de-France is looking for a skilled professional to ensure quality management and process optimization. The role involves implementing defined processes, managing quality KPIs, and collaborating with various teams. Candidates must hold a Master's degree in logistics or a related field and possess strong skills in KPI management,...

Ensure that all defined processes are implemented with the operational team on a daily basis Assist in the setup and monitoring of the quality related KPIs Main functions Process mapping and establishing an audit grid for each operational process Implement and create audits and their follow-up with cross-functional teams (operations, sales, projects,...

Main missionsEnsure that all defined processes are implemented with the operational team on a daily basisAssist in the setup and monitoring of the quality related KPIsMain functionsProcess mapping and establishing an audit grid for each operational processImplement and create audits and their follow-up with cross-functional teams (operations, sales,...

MissionAs a OQC , you will be responsible for monitoring and improving the performance of our third-party logistics (3PL) partners at the parcel level. Your mission is to ensure the highest standards of service quality, on-time delivery, and customer experience across our last-mile network in France.Key ResponsibilitiesMonitor 3PL operational performance...

AMP (Aide Médico Psychologique) H/F - Moret-sur-Loing 77 **Emploi AMP (Aide Médico-Psychologique) Moret-sur-Loing 77**: Maison de retraite médicalisée idéalement située à Moret-sur-Loing recherche un(e) AMP pour compléter son équipe. Vous travaillerez en collaboration avec une équipe pluridisciplinaire expérimentée et conviviale ayant pour...

**Détails de l’offre**: **POSTE PROPOSÉ** AS et/ou AMP **CONTRAT** CDD; CDI; Détachement; Mutation **DESCRIPTIF** Etablissement de 2018 recherche des AS et/ou AMP, conditions de travail dans un environnement agréable, toutes les chambres sont équipées de rails de transfert. Etablissement comprenant une Unité Alzheimer, un espace...

**Emploi AMP (Aide Médico-Psychologique) Moret-sur-Loing 77**: Maison de retraite médicalisée idéalement située à Moret-sur-Loing recherche un(e) AMP pour compléter son équipe. Vous travaillerez en collaboration avec une équipe pluridisciplinaire expérimentée et conviviale ayant pour objectif le bien-être de ses résidents. Vous intégrerez une...

MissionAs a Quality Agent, you will be responsible for monitoring and improving the performance of our third-party logistics (3PL) partners at the parcel level. Your mission is to ensure the highest standards of service quality, on-time delivery, and customer experience across our last-mile network in France.Key ResponsibilitiesMonitor 3PL operational...

**Job Purpose/ Role** Within Global Travel, Assistance & Digital (TAD), the Quality Management approach is to increase the efficiency and effectiveness of operational processes, analyzing of customer feedbacks and successful case management on VoC, improve the awareness of employees to achieve corporate quality targets. Quality management for Operations...

A logistics and supply chain company in Saint-Ouen-sur-Seine is seeking a quality assurance specialist to ensure effective processes are implemented daily, assist in monitoring KPIs, and collaborate with cross-functional teams. The ideal candidate will hold a Master’s degree in logistics or a related field and possess strong skills in KPI creation, SQL,...