Senior Site Reliability

Senior Site Reliability / Gitops Engineer Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Job Summary The IS team at Canonical supports and maintains all of Canonical’s IT production services, running services used by over 60 million Ubuntu users. As a Senior SRE & Gitops Engineer you will drive operations automation and GitOps, leveraging open‑source infrastructure as code, CI/CD pipelines, and Canonical’s leading products for software operation automation. Responsibilities Drive the development of automation and Gitops as an embedded tech lead. Collaborate closely with the IS architect to align solutions with the IS architecture vision. Design and architect services that IS can offer to the organization as products. Apply IaC experience to develop infrastructure‑as‑code practice, increasing automation and improving IaC processes. Automate software operations for reusability and consistency across private and public clouds, considering distributed systems complexity. Maintain operational responsibility for Canonical’s core services, networks, and infrastructure. Develop skills in troubleshooting, capacity planning, and performance investigation; set up and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting. Provide assistance and collaborate with globally distributed engineering, operations, and support peers. Have uninterrupted development time to focus on larger projects and automation of manual tasks. Share experience, know‑how, and best practices with team members in design sessions, mentorship, and collaboration. Carry final responsibility for time‑critical escalations. Qualifications Modern view on hosting architecture driven by infrastructure as code across both private and public clouds. Product mindset focused on developing products rather than solutions. Python software development experience with large projects. Experience with Kubernetes or other container orchestration systems. Proven exposure to managing and deploying cloud infrastructure with code. Practical knowledge of Linux networking, routing, and firewalls. Familiarity with various Linux storage forms, from Ceph to databases. Hands‑on experience administering enterprise Linux servers. Extensive knowledge of cloud computing concepts and technologies. Bachelor’s degree or greater, preferably in computer science or related engineering field. Clear communication in English over email, chat, video, voice calls, and in‑person. Motivated to troubleshoot from kernel to web and willing to ask others when appropriate. Willingness to be flexible and learn new things quickly. Passionate about fast‑changing environments. Happy to work within distributed teams. Passionate and familiarized with open source, especially Ubuntu or Debian. Benefits Distributed work environment with twice‑yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Team Member Assistance Program & Wellness Platform. Opportunity to travel to new locations to meet colleagues. Priority Pass and travel upgrades for long‑haul company events. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. We publish Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud. We recruit on a global basis and set a very high standard for people joining the company. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds creates a better work environment and better products. Whatever your identity, we will give your application fair consideration. #J-18808-Ljbffr