Sales Supervisor

1 week ago Be among the first 25 applicantsFounded in 2009, our client is a revolutionary lifestyle brand that proves fashion and sustainability can coexist. Combining stylish, vintage-inspired designs with sustainablepractices, releasing limited-edition collections for individuals who want to look beautiful and live sustainably. The brand has also established itself as a pioneer in retail innovation, developing an in-store tech concept that brings the best of its online experience to its physical doors.No position with our client is about the status quo, every team member is passionate about building a company rooted in excellence. The Sales Supervisor will help lead and execute all efforts required to achieve individual store goals.Reporting to the Store Manager, essential responsibilities include but are not limited to:Consistently meet and exceed sales goalsActively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationshipsLead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationshipsContribute to a technology led in-store experience for customers that both surprises and delights themMaintain extraordinary customer experience feedback scores on service evaluation through NPS.Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversationUphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products.Track metrics for BOH fulfillment, mis-pulls, cycle counts & overall inventory accuracy. Use this information to grow the team further and take action when necessary alongside in-store leadershipContribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadershipMaintain seamless store operational procedures, maintain weekly workflow.Support merchandising presentation strategy and concept standards, lead and train staff as neededProvide real-time and weekly feedback on sales, product and allocation to in store leadership based on sell through and customer feedbackUphold and lead by example with all policies and proceduresDisplay a dedicated approach to motivate and support sales associatesOnboard new hires while providing in the moment coaching to improve performance of existing associatesContribute and lead through training and customer experience programsMaintain and manage a professional, healthy, and productive work environment alongside team in storeWhat you’ll bringFluent in English and FrenchMinimum of 2-3 years Retail Experience required.Experience working with a sales or retail organization and/or operationally intensive business.Ability to work in a fast-paced and ever-changing environmentStrong interpersonal skills and the ability to interact effectively with diverse personalitiesDriven approach to take on new challenges with the self-motivation for your work and careerExcellent communicator with a passion for peopleAn effective and expedient problem-solver with a keen attention to detailPositive attitude and feels there is no task too small and no task too largeSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionSales, Business Development, and Customer ServiceIndustriesRetail Apparel and Fashion, Retail Luxury Goods and Jewelry, and RetailReferrals increase your chances of interviewing at Dweet by 2xSign in to set job alerts for “Sales Supervisor” roles.Head of Sales France (General Manager) (f/m/d)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr