Product Director, Comms

il y a 3 semaines

Paris, France LumApps Temps plein

LumApps is an Employee Experience Platform that supports companies in their digital transformation on communication, collaboration and engagement of their customers, partners, and above all their employees.

LumApps is a proven leader in this dynamic market with a truly unique vision and product. Our enterprise-grade SaaS platform has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave. We are also regularly selected for the French Tech Next40/120 program.

Our mission: To make people feel that they belong and have a purpose. To create an environment where all employees are engaged and work together towards the same goal. Over 450 leading companies trust LumApps to:

  1. Improve the productivity of their teams with our SaaS-based Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites.
  2. Transform employees into real ambassadors of their company.
  3. Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips.
  4. Help companies to reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of over 400 Lumies spread across 8 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Austin, Tokyo), LumApps supports large enterprises from all around the world. We are entering an ambitious phase in our company's journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and make LumApps shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.

If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now

Your role

As a Product Director at LumApps, you are responsible for maximizing impact while considering the complexity and profitability of your product(s). To make these decisions, you must understand the market, competition, and rely on customer feedback, potential RFPs, insights from Customer Success Managers, market feedback and Lumies (LumApps employees).

As a Product Director for the Comms & CMS product, you will focus on extending LumApps’ leadership in delivering exceptional tools for content creation, efficient content management at scale, and robust governance solutions for communications teams. You will drive the evolution of our platform’s flexibility empowering customers to craft personalized, user-friendly experiences.

You will define a strategy and roadmap for your product line considering commercial and technical imperatives and the quality of the user experience. This role could include some people management responsibilities in the future.

Missions

  • Contribute to the definition of the wider LumApps Product Vision and Strategy whilst developing and evangelizing internally and externally the Vision, Strategy and Roadmap for your product(s).
  • Manage roadmap prioritization and dependencies with other teams in collaboration with Product Owners, Engineering Manager, Product designers.
  • Define KPIs to determine the success of a feature / go-to-market and develop the corresponding objectives into quarterly plans for your products.
  • Work closely with product marketing to develop a deep understanding of your market and products positioning relative to competition.
  • Listen to customer experiences and market developments to identify and fill product gaps, generate new ideas to increase market share, improve customer experience, and drive growth.
  • Collaborate with sales and project management teams to collect, define product strategies, and identify new product opportunities.
  • Commit to customer engagements in line with stakeholder agreements.
  • Collaborate with Product Designers and UX researchers on research projects.
  • Support key client projects during releases and sales phases.

Skills

  • Minimum 7-8 years Product Mgt experience at a global SaaS and/or API platform with a track record with global corporates.
  • Proficient level in French and fluent level in English.
  • Experience collaborating as a Product Leader with a large and global salesforce, CSM organisation and PMM team.
  • Experience across the entire Product Lifecycle: from ideas to sunset, managing early stage and mature products.
  • Understanding of key Cloud/SaaS products and market dynamics (esp Google/MSFT).
  • Experience influencing stakeholders at all levels using quantitative/qualitative arguments.

Desirable:

  • Experience integrating LLMs into SaaS products and possibly fine-tuning LLMs esp for AI bots in an enterprise environment.
  • Experience building and/or integrating with an enterprise CMS.
  • Experience collaborating with Product Designers on a Design System.
  • Experience as a people manager (of PMs or other similar roles).

Why join us?

At LumApps we believe that diversity in terms of experience and culture is the power of our teams. We are looking for Lumies who are passionate about their work, enjoy the everyday challenges and have a strong sense of team spirit.

And what are we doing for our employees' Experience?

  • A complete and rich onboarding, organized for each new promotion of employees, in person or 100% digital.
  • Technical challenges all day every day: you will have the freedom to innovate and adopt new ideas
  • Work with passionate experts who will share their knowledge and help you develop and grow (technical guilds, domain architects…)
  • Ongoing training, to develop the skills and know-how of our employees through hundreds of training courses.
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