Solutions Consultant

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign is growing fast, and we are looking for people to join our high-performance team who are excited to make a difference and help out wherever needed. The Solution Consultant will support the Enterprise sales team by helping to understand complex customer business problems and requirements and translate them into solutions leveraging Docusign’s platform. This position is an individual contributor reporting to Manager, Solution Consultant. Responsibility Understand sophisticated customer business problems within the assigned territory and client-base Visualise customer internal systems and information topology Map customer problems and systems to DocuSign solutions Establish confidence in recommendations via product expertise, custom product demonstrations, technical phone calls, workflow outlines, RFP/RFI responses, product roadmap discussions and business process diagrams Articulate selected recommendations Deliver trusted, long-term, high ROI solutions Partner with sales to deliver on revenue plan Exhibit proficiency of the core platform, including all current and future features Leverage knowledge gained from production deployments and customer experiences Communicate as well as champion the methods, processes, and certifications which make Docusign the most secure partner for eSignature transactions Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 5+ years of related experience Experience within a pre-sales role selling SaaS solutions and concepts BS/BA degree or equivalent in relevant work experience Fluent in English and French Preferred Prior pre-sales experience within an enterprise level SaaS offering, ideally cloud-based Proficient in delivering software demonstrations in-person and virtually Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs, etc Proven experience working with employees at all levels of an organization Familiarity with Enterprise-class software systems like ERP, CRM, and ECM systems Familiarity w/system integration methods such as web services, SOAP APIs and REST APIs Familiarity with web-based solutions, website development, HTML, XML, and structured data Familiarity with CLM solutions and electronic signature concepts Fluency in other European languages Strong verbal and written communication skills Willingness to travel 30% or more as needed Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-JM1 #J-18808-Ljbffr