Customer Support Representative
il y a 5 heures
Zoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated Customer Support Representative to join our team and provide exceptional support to our customers in the European market.Are you a proactive and technically minded professional who enjoys solving complex challenges for customers?As a Customer Support Representative, you will play a key role in helping businesses develop and optimize solutions using our suite of software products. You will assist customers in configuring integrations, building automations, and resolving technical issues efficiently, ensuring they get the most value from our platform.As part of our team, you will be on the front lines, helping our European customers succeed.Your day-to-day will involve:Becoming a subject matter expert on Zoho's suite of business applications, mastering their features, configurations, and integration capabilities.Serving as a trusted technical advisor for our French-speaking customers via phone, chat, and email, providing in-depth troubleshooting and solution guidance.Collaborating with cross-functional teams to investigate complex technical scenarios, reproduce issues, and drive timely resolutions.Assisting customers in configuring integrations and automations to optimize their workflows and validate proof-of-concept solutions.Contributing to a culture of continuous improvement by documenting best practices, refining internal processes, and sharing knowledge across teams.Maintaining accurate case records and insights to help enhance both customer experience and product quality.Requirements1-3 years of experience in technical support, SaaS support, or system administration roles.Fluent proficiency in French and a strong command of English, both written and verbal. This is mandatory for supporting our key market.Strong technical understanding and familiarity with SaaS environments; experience configuring integrations, automations, or API-based workflows is an advantage.A natural ability to solve problems and analyse complex issues.An adaptable mindset and a willingness to learn new product features quickly.Comfortable working in a collaborative, in-office environment.Bonus SkillsBasic programming or scripting knowledge.Experience working with REST APIs.Familiarity with database concepts.Experience configuring or troubleshooting SaaS integrations.Permanent contract following successful probation.Vacation days excluding public holidays and statutory holidays.Supplementary Health Insurances.Company lunch provided for when employee is in the office.Office mobile top-up or subscription reimbursed.Company-paid travel insurance for business purposes.Opportunity to work with a global team and contribute to the growth of a leading technology company.Please note that this role is based in Lille and will require periodic travel. It is important for the applicant to hold a national or EU passport, have a valid work authorization. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate.Together, let's shape the future of business software #J-18808-Ljbffr
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Customer Support Representative
il y a 5 heures
Lille, France Essence Coaching Group Temps pleinCustomer Support Representative - Dutch + English Are you a Dutch-speaking professional with a passion for exceptional customer experience and problem-solving? We’re looking for a dedicated Customer Support Representative (Dutch + English) to join our international team On‑Site in Bulgaria. This is your chance to be part of a dynamic, multilingual...
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Customer Support Representative
il y a 7 heures
Lille, France Essence Coaching Group Temps pleinCustomer Support Representative - Spanish & English Are you a Spanish-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We’re looking for a dedicated Customer Support Representative (Spanish + English) to join our international team in Bulgaria. This is your chance to be part of a dynamic, multilingual...
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Customer Support Representative
il y a 17 heures
Lille, Hauts-de-France Zoho Corporation Europe Temps pleinZoho Corporation is a leading provider of SaaS products, empowering businesses worldwide with innovative solutions. We are seeking a dedicated Customer Support Representative to join our team and provide exceptional support to our customers in the European market.Are you a proactive and technically minded professional who enjoys solving complex challenges...
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French speaking Customer Representative
il y a 2 semaines
Lille, France Cbtalents Temps pleinCustomer Service Representative – French Speaker Location: Braga, Portugal (On-site) Start Date: 15 January 2026 Job Description: We are looking for a French-speaking Customer Service Representative to support customers by handling inquiries, resolving issues, and ensuring a high level of customer satisfaction. Requirements: Native or C2-level French...
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French speaking Customer Representative
il y a 7 heures
Lille, France Polylia Language Hub Temps pleinOverview Location: Braga, Portugal (On-site) Start Date: 15 January 2026 Job Description: We are looking for a French-speaking Customer Service Representative to support customers by handling inquiries, resolving issues, and ensuring a high level of customer satisfaction. Responsibilities Customer service duties include handling inquiries, resolving issues,...
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Dutch Speaking Customer Service Representative – Lisbon
il y a 1 semaine
Lille, Hauts-de-France Cross Border Talents Temps pleinDutch Speaking Customer Service Representative – Lisbon (On-site) Location: Lisbon, PortugalWork Model: On-siteStart Date: 8 January 2026 Working HoursMonday to Friday: 08:00 AM – 08:00 PM (Rotational shifts)Saturday & Sunday: 08:00 AM – 05:00 PMDays Off: 2 rotational days Role Overview As a Customer Service Representative, you will be responsible for...
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Lisbon Italian-Speaking Customer Support Specialist
Il y a 42 minutes
Lille, France FH Collective Academy Temps pleinA leading customer support company is seeking a Customer Support Representative for the French Market based in Lisbon. The role involves assisting customers with troubleshooting and product use while providing exceptional service. Ideal candidates will be fluent in French and possess good English skills. The position offers a competitive salary, generous...
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Braga French-Speaking Customer Support – On Site
il y a 4 heures
Lille, France Polylia Language Hub Temps pleinA customer service company is seeking a French-speaking Customer Service Representative to support customers in Braga, Portugal. The role includes handling inquiries and resolving issues to ensure customer satisfaction. Ideal candidates should have native or C2-level French, EU ID, and strong communication skills. Benefits include a base salary, performance...
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French-Speaking Customer Support Pro — On-Site in Braga
il y a 6 heures
Lille, France Cbtalents Temps pleinA customer service provider is seeking a French-speaking Customer Service Representative to support customers by resolving inquiries and ensuring satisfaction. The role requires on-site work in Braga, Portugal, and candidates must have native or C2-level French skills. The position offers a base salary of €880 over 14 months, performance bonuses, health...
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French Customer Support
il y a 4 jours
Lille, Hauts-de-France PlanetJobs Temps pleinWhat You Will Be Doing:Communicate with customers via phone, chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction, representing a major brandProvide and maintain strong, professional relationships with all partners and show empathy at all timesWork towards reaching targets as set out...
