French Customer Support

il y a 4 jours


Lille, Hauts-de-France PlanetJobs Temps plein

What You Will Be Doing:

  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets

Job Requirements:

  • Excellent writing and verbal communication skills in French
  • Intermediate level of English
  • Strong attention to detail.
  • Good technical troubleshooting and problem-solving skills.
  • Ability to handle unexpected changes and customer concerns with professionalism.
  • Experience in customer support or technical support roles will be appreciated.

What We Offer:

  • Relocation support: Flights, accommodation & housing assistance, all at no cost to you
  • Competitive monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors on products and customer service techniques.
  • Professional growth and development opportunities.
  • Special events, community involvement, and social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises, providing a great working environment with relaxing break areas.


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