Quality Assurance Director M/F

À propos de Carrier

Carrier Global Corporation, leader mondial des solutions intelligentes pour le climat et l’énergie, s’engage à développer des innovations qui apportent confort, sécurité et durabilité au quotidien. Grâce à des avancées de pointe dans des solutions climatiques telles que le contrôle de la température, la qualité de l’air et le transport, nous améliorons la vie, soutenons des secteurs essentiels et assurons le transport sécurisé des denrées alimentaires, des médicaments vitaux et bien plus encore. Depuis l’invention de la climatisation moderne en 1902, nous avançons avec une mission claire : améliorer nos vies et le monde que nous partageons. Nous restons leaders grâce à une équipe mondiale, inclusive et d’excellence, qui place le client au cœur de toutes nos actions. Pour en savoir plus, consultez corporate.carrier.com (opens in new window) ou suivez Carrier sur les réseaux sociaux @Carrier

À propos de Carrier

Carrier Global Corporation, leader mondial des solutions intelligentes pour le climat et l’énergie, s’engage à développer des innovations qui apportent confort, sécurité et durabilité au quotidien. Grâce à des avancées de pointe dans des solutions climatiques telles que le contrôle de la température, la qualité de l’air et le transport, nous améliorons la vie, soutenons des secteurs essentiels et assurons le transport sécurisé des denrées alimentaires, des médicaments vitaux et bien plus encore. Depuis l’invention de la climatisation moderne en 1902, nous avançons avec une mission claire : améliorer nos vies et le monde que nous partageons. Nous restons leaders grâce à une équipe mondiale, inclusive et d’excellence, qui place le client au cœur de toutes nos actions. Pour en savoir plus, consultez corporate.carrier.com (opens in new window) ou suivez Carrier sur les réseaux sociaux @Carrier

The Role

The primary purpose of the role of the Europe Quality Director is to ensure that all products shipped from Carrier factories and warehouses meet and exceed customer expectations as received and throughout its planned life cycle. The position demands a leadership style that brings full organization weight to the needs of our customers and ensures that resource planning and programs are dynamically paced to the needs of the marketplace and Carrier. The role is responsible for managing the European quality organization including developing functional capabilities in the organization across factory, supplier, new product, and customer quality across multiple sites. The Quality Director is ultimately responsible for representing the quality organization internally across functions and to the executive level as well as externally with customers, suppliers, and other third parties. Finally, the position is responsible for driving quality excellence to achieve year over year improvements in total cost of quality and the customer experience with our products.

Key Responsibilities

Organizational Planning

• Define goals and success targets
• Develop and execute European quality strategy
• Inform Refrigeration and Carrier-wide global quality strategies
• Manage and plan resources and investments
• Create and implement global quality standards and processes to achieve goals

Reporting - Performance & Stakeholder Management

• Report weekly, monthly, and annual reporting across locations and quality sub-functions into Operations and Business executive leadership
• Manage executive stakeholders across function, business unit, and region to achieve quality objectives (i.e., sustained, design and manufacturing engineering, finance, etc.)
• Manage Europe quality budget
• Identify, recruit, and develop talent within the quality organization to ensure talent pipeline and resiliency

Factory Quality

• Provides Staff Leadership and Coordination for all Quality activities for plant and associated product lines.
• Establishes clear objectives for their staff. Ensures goals are obtained and training needs are addressed.
• Ensures the plant has a recognized and maintained formal quality system and required certifications.
• Promotes and ensures the proper use of quality tools within the site.
• Ensures quick identification and resolution of quality issues driven by factory activities.
• Establish robust run-testing procedures to present customer escapes.

Advance Product Quality Planning & New Product Quality

• Approves European stage-gate program gover