Sales Operations Analyst

At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers.From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection.As a certified B Corp, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.Today, more than 500,000 businesses across 180 countries—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches.In 2024, we reached €179M ARR with nearly 1,000 team members worldwide. And we’re just getting startedAs a Sales Operations Analyst, you will be the data intelligence backbone of our Sales organization. You'll transform raw data into actionable insights that drive strategic decisions, optimize sales performance, and accelerate revenue growth. Working closely with Sales leadership, RevOps, and cross-functional teams, you'll build the reports, dashboards, and analytical frameworks that power our go-to-market engine.Reporting to the Sales Operations Manager, you'll own key analytical workstreams and serve as a trusted advisor to sales leaders seeking to understand performance, forecast accurately, and identify growth opportunities.Your impact at Brevo:1. Sales Analytics & ReportingBuild dashboards and reports tracking key sales metrics (pipeline, conversions, quota attainment, cycle times)Deliver recurring and ad-hoc analysis with actionable insights for Sales leadershipProactively identify trends and opportunities in sales performance data2. Forecasting & PlanningDevelop revenue forecasting models and monitor pipeline healthSupport quota setting, territory optimization, and capacity planning with data-driven analysis3. Sales Optimization & StrategyIdentify productivity improvements and provide analytical support for GTM initiativesAnalyze compensation effectiveness and sales process bottlenecks4. Data Quality & SystemsEnsure CRM data integrity and optimize sales tech stack for better reportingDocument processes and collaborate cross-functionally with Ops and Finance teamsWho you are:2-4 years in Sales Operations, Business Intelligence, Data Analytics, or Management Consulting (B2B SaaS preferred)Advanced analytical skills with large datasets and proven ability to derive actionable insightsStrong understanding of B2B SaaS sales processes, metrics, and best practicesTechnical proficiency with:CRM platforms (Salesforce, HubSpot, or similar)Data visualization tools (Looker, Tableau, Metabase, Omni, or similar)Excel/Google Sheets (advanced functions, pivot tables, formulas)SQL for data extraction and analysisExcellent communication - translate complex data into clear narratives for non-technical audiencesProject management - handle multiple priorities and deliver quality work under deadlinesFluency in EnglishWhy people love working at Brevo:A place to grow, together :Join an international team in a bright, collaborative and fast paced environmentLearning, every step of the way:Access to English classes and 155,000+ courses on Udemy, plus a strong internal culture of knowledge-sharing and support.Flexible for life :A remote-friendly setup, budget to support your home workspace, and relocation assistance for international talents.A culture that cares :From inter-office trips to regular team events, there are plenty of ways to connect beyond your day-to-day. You’ll also find active social, green, and LGBTQIA+ communities, plus Work Council benefits via Leeto, all here to support what matters to you, inside and outside of work.Our candidate journey:TA video interview (30 min)Hiring manager interview with our Sales Ops ManagerCase studyGet2know with the teamReference checkWhoever you are, wherever you’re from, if this role speaks to you, we’d love to hear from you.At Brevo, we’re proud to be an AI-first company. Still, every application is carefully reviewed by a member of our team. #J-18808-Ljbffr