Technical Formulation Expert
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The mission of the Customer Solutions Center is to be a key contributor to Gnosis’ transformative growth by bridging the gap between R&D and Commercial activities to unlock deeper connections with customers.
This role serves as a primary communication liaison between customers & regional teams, and internal R&D teams. You will bridge scientific expertise with practical application knowledge to enhance customer experience, solve complex formulation challenges, and ensure successful product development outcomes. You will work with a collaborative team of scientists and industry experts using a customer-centric approach. You will play a key role in communication with regional R&D Experts to align regional & global activities. You will leverage existing knowledge while further developing your scientific expertise to create new knowledge for customers and internal teams.
As ourTechnical Formulation Expert, your main missions will be focus on:
- Technical Support: Troubleshoot customer formulation and analytical testing challenges with evidence-based solutions; diagnose and resolve stability, bioavailability, and compatibility issues.
- Technical Communications: Translate complex scientific information for customers and commercial teams; develop technical guides, scientific reports, and educational presentations.
- Content Development: Create and maintain technical documentation including formulation guides, stability reports, and regulatory compliance summaries.
- Formulations: Develop and optimize dietary supplement formulations across various galenic forms; conduct feasibility studies and stability testing protocols.
- Galenic & Food Applications: Support scale-up and market-ready supplement applications; coordinate testing, trials, and manufacturing process optimization.
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