Senior Site Reliability

Senior Site / Gitops Engineer Canonical is a leading provider of open source software and operating systems. Our platform, Ubuntu, is widely used for public cloud, data science, AI, engineering innovation, and IoT. We work with world‑leading public cloud and silicon providers, and industry leaders in many sectors. We are a pioneer of global distributed collaboration with over 1200 colleagues in 75+ countries and few office‑based roles. Job Summary The IS team at Canonical supports and maintains all of Canonical’s IT production services, which are used by over 60 million Ubuntu users. As a Senior Site Reliability / Gitops Engineer you will drive operations automation to the next level in both private and public clouds, utilizing open‑source IaC tools, CI/CD pipelines, and Canonical’s products. Responsibilities Drive the development of automation and GitOps as an embedded tech lead. Collaborate closely with the IS architect to align solutions with the architecture vision. Design and architect services for the organization as reusable products. Apply IaC experience to improve automation and processes. Automate software operations for consistency across private and public clouds. Maintain operational responsibility for Canonical’s core services, networks, and infrastructure. Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting. Provide assistance and work with globally distributed engineering, operations, and support peers. Enjoy uninterrupted development time for larger projects and automation of manual tasks. Share experience and best practices with the team through design sessions and mentorship. Carry final responsibility for time‑critical escalations. Qualifications Modern view on hosting architecture driven by infrastructure as code across private and public clouds. Product mindset focused on developing products rather than solutions. Python software development experience on large projects. Experience with Kubernetes or other container orchestration systems. Proven experience managing and deploying cloud infrastructure with code. Practical knowledge of Linux networking, routing, and firewalls. Affinity with various Linux storage forms, from Ceph to databases. Hands‑on experience administering enterprise Linux servers. Extensive knowledge of cloud computing concepts and technologies. Bachelor’s degree or higher, preferably in computer science or related engineering field. Excellent communication skills in English (email, chat, video, voice, in‑person). Motivation to troubleshoot from kernel to web and willingness to seek help. Willingness to be flexible and learn quickly. Passion for fast‑changing environments. Comfort working within distributed teams. Passion for open‑source, especially Ubuntu or Debian. Benefits Distributed work environment with twice‑yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Team Member Assistance Program & Wellness Platform. Travel opportunities to meet colleagues. Priority Pass and travel upgrades for long‑haul company events. About Canonical Canonical is a pioneering tech firm at the forefront of the open‑source movement. As the publisher of Ubuntu, one of the most important open‑source projects, we drive innovation in AI, IoT, and the cloud. We recruit on a global basis and set a high standard for excellence. Most colleagues work from home, and we encourage continuous learning and growth. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds creates a better work environment and better products. Whatever your identity, we will give your application fair consideration. #J-18808-Ljbffr