Technical Support Engineer — Remote Diagnostics

Il y a 2 jours

France, Auvergne-Rhône-Alpes KPM Analytics Temps plein

KPM Analytics France seeks a France-based Technical Support Engineer to provide remote diagnostics and on-site assistance as needed. You will receive requests through the After-Sales Coordinator, manage cases, diagnose issues, identify parts, and track orders while reporting trends and training needs.

You will also develop service activities by promoting offerings, coordinating with workshop and field colleagues, and maintaining thorough CRM documentation.

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