AI-Driven Support Engineer — Platform
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Shippeo in Paris, France, is seeking a Support Engineer to bridge customers, Product and Engineering. You will tackle complex integration issues, build AI-driven workflows to automate diagnostics, and lead incident response within a fast‑paced, global SaaS environment.
Two days per week in-office, hybrid model. Candidates must submit CV in English. CDI/permanent contract. Collaboration with CX team across regions drives operational excellence and customer satisfaction.
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