PRADA - CRM INSTORE MANAGER H/F
il y a 15 heures
Job descriptionFounded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.JOB PURPOSE:The CRM Instore Manager consolidates the data regarding customers and provides the store staff the information required to consolidate the clientele, while supporting managers in the implementation of specific CRM projects at the store level.RESPONSIBILITIES:To ensure customer data accuracy inputted by store team and validate data accuracy in system.To review and analyze Client Advisors’ performance including all elements of KPIs and MBOs (e.g CRM KPI, iPhone Interaction result, CRM activity results)To provide Store Manager individual Client Advisor overview and strategy.To launch and monitor new CRM system / function in store.To communicate with local Retail team :System / function enhancement ;Customer list / reportsTo generate and assist the interpretation of report in store.To manage customer list and ensure strategized local marketing activities.To assist Store Manager to setup in store CRM action plan by considering the event calendar and business environment.To conduct regular CRM training with the sales staff.To support Store Manager in all the activities related to customer satisfaction surveys, with a focus on store feedback collection & customer follow up action.KNOWLEDGE AND SKILLS:Strong experience in retail, ideally as department or team manager.Proven track record of strong client development.In store-service oriented. Customer centric approach. Proficient in the main IT/digital tools.Familiar with Excel function and analytical.Engaging with strong interpersonal and communication skills.Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.recruiting.france@prada.com #J-18808-Ljbffr
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PRADA - CRM INSTORE MANAGER H/F
il y a 16 heures
Paris, France PRADA Temps pleinSelect how often (in days) to receive an alert: Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100...
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CRM Instore Manager
il y a 2 semaines
Paris, France Prada Temps pleinFounded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities. **JOB PURPOSE**: - The CRM Instore Manager consolidates the...
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PRADA - CRM INSTORE MANAGER H/F
il y a 20 heures
Paris, France BoF Careers Temps pleinOverview Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities. Job Purpose The CRM Instore...
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PRADA - OUTLET INSTORE OPERATIONS MANAGER H/F
il y a 16 heures
Paris, France PRADA Temps pleinJob Summary / PurposeResponsible for effectively and efficiently managing all aspects of the store’s back of house, ensuring all operational procedures are managed to guarantee the highest standard and most efficient delivery of the client journey.Assist the Store Manager with the implementation of all operating activities in store according to corporate...
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CRM Instore Manager — Elevate Client Experience
il y a 18 heures
Paris, France BoF Careers Temps pleinA leading luxury retailer in Paris seeks a CRM Instore Manager to oversee customer data accuracy, support staff training in CRM practices, and improve sales strategies through analytical insights. The ideal candidate has solid retail experience and a focus on client development. This role combines customer service skills with data management, contributing...
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prada client experience assistant
il y a 3 jours
Paris, Île-de-France Prada Temps pleinFounded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.MISSIONS:Within the CRM Team you will...
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prada client experience assistant
il y a 3 jours
Paris, Île-de-France Prada Temps pleinFounded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.MissionsWithin the CRM Team you will...
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CRM In-Store Strategy Lead
il y a 18 heures
Paris, France PRADA Temps pleinA global luxury brand is seeking a CRM Instore Manager in Paris to manage customer data accuracy and support store staff. The role includes analyzing performance metrics, launching CRM systems, and ensuring customer satisfaction. Applicants should have a strong retail background, proven client development skills, and be adept in IT tools, including Excel....
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PRADA - IN-STORE TRAINER H/F
il y a 19 heures
Paris, France Prada Temps pleinFounded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities. Job Purpose Support Store Manager in...
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prada group
il y a 2 semaines
Paris, Île-de-France Prada Temps pleinFounded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.JOB PURPOSETo be the owner of the business,...
