Information Technology Support Specialist
il y a 14 heures
The IT Site Support Specialist is responsible for providing technical support and assistance to end-users at a specific site or location. Based in Paris, this role primarily supports the Paris office but will also provide assistance to the London office where required. The position involves troubleshooting complex hardware and software issues and ensuring the smooth operation of IT equipment and systems across both locations.The roleServe as the primary IT point of contact in the office, providing high-touch, professional, and user-focused support to staff at all levelsProvide timely, professional, and effective technical support to end-users, ensuring minimal disruption to business operationsDemonstrate a strong customer service mindset by actively listening, empathizing with users, and communicating clearly, even in high-pressure situations. Reaching out for assistance from other team members or groups where needed.Actively engage with those in the office and visitors by walking around the office, fostering strong relationshipsTroubleshoot and resolve hardware, software, and connectivity issues, escalating when necessary to ensure resolutionOnboard new users ensuring a seamless IT experience from day oneLead and coordinate IT projects at the site, working with other IT teams, ensuring successful implementationInstall, configure, and maintain computer systems and peripheralsRespond to user inquiries and resolve technical problems in a timely mannerAssist with the setup and configuration of audiovisual equipment for meetings and eventsCollaborate closely with other IT team members to maintain consistent, high-quality service across all systemsAssist with software and hardware upgrades and deploymentsMaintain accurate records of technical support requests and resolutions in ticketing systemAttend Desktop Services team meetings and proactively identify opportunities to improve user satisfaction, system reliability, and support efficiencyStay updated on emerging technologies and best practices in IT service and supportParticipate in on-call rotationQualifications and SkillsLanguage Skills - Fluent in reading, speaking, and writing French and English.Associate degree or equivalent in information technology or a related fieldMinimum of 2 years of experience in IT support or a similar roleStrong knowledge of computer hardware, software, and operating systemsProficiency in troubleshooting complex hardware and software issuesExcellent communication and customer service skillsStrong problem-solving and analytical abilitiesAbility to work independently and prioritize tasks effectivelyTechnical certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus #J-18808-Ljbffr
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Information Technology Support Specialist
il y a 1 heure
Greater Paris Metropolitan Region, France DBI Staffing Temps pleinThe IT Site Support Specialist is responsible for providing technical support and assistance to end-users at a specific site or location. Based in Paris, this role primarily supports the Paris office but will also provide assistance to the London office where required. The position involves troubleshooting complex hardware and software issues and ensuring...
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Information Technology Support Specialist
il y a 2 semaines
Greater Paris Metropolitan Region, France DBI Staffing Temps pleinThe IT Site Support Specialist is responsible for providing technical support and assistance to end-users at a specific site or location. Based in Paris, this role primarily supports the Paris office but will also provide assistance to the London office where required. The position involves troubleshooting complex hardware and software issues and ensuring...
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Technology Resilience Support Specialist
il y a 2 jours
Paris, France London Stock Exchange Group Temps pleinTechnology Resilience Support Specialist page is loaded## Technology Resilience Support Specialistlocations: Paris, Francetime type: Full timeposted on: Posted Todayjob requisition id: R0115232The Technology Resilience Support Specialist is responsible for supporting the design, implementation, and continuous improvement of technology resilience...
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Information Technology Specialist
il y a 5 jours
Paris, Île-de-France Academic Ambition Pvt Ltd Temps pleinDear Aspiring professionals,STUDY & WORK Program: Paris, France (MASTERS PROGRAM ONLY)Recruiting since s of Alumni residing in France)Study Master in France and start a global career, along with the mandatory paid internship leading to a permanent job in France.Master of Computer Engineering: 10 SpecialisationsMultimedia & Information Technology Systems,...
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Technology Resilience Support Specialist
il y a 2 jours
Paris, France LSEG Temps pleinThe Technology Resilience Support Specialist is responsible for supporting the design, implementation, and continuous improvement of technology resilience initiatives. Acting as a subject matter expert, the Analyst provides insights and recommendations to ensure the organization's IT systems remain robust, recoverable, and aligned with business continuity...
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Information Technology Support Officer
il y a 2 semaines
Paris, Île-de-France Newmark Temps pleinBackground:Newmarkis one of the world's leading commercial real estate advisory firms. We provide a fully integrated platform of services to prominent multinational corporations and institutional investors across the globe, as well as to occupiers, owners and developers of real estate on a local, regional and national level.Job Purpose:Newmark France is...
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Technology Resilience Specialist – Incident
il y a 2 jours
Paris, France LSEG Temps pleinA leading financial technology firm is seeking a Technology Resilience Support Specialist in Paris. This role involves supporting IT resilience initiatives and ensuring operational continuity. Responsibilities include maintaining disaster recovery processes, monitoring system health, and collaborating with IT teams. The ideal candidate has over 3 years of...
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Senior Information Technology Manager
il y a 22 heures
Paris, Île-de-France Source One Technical Solutions Temps pleinBase Salary plus Bonus and Cadre BenefitsBase Salary: up to 100K EurosBonus: up to 15K EurosOnsite in Paris, France*** Must be fluent in English and French ***Key ResponsibilitiesResponsible for managing Information Technology for Company's Paris location.Partner in a consultative fashion with SVP, IT and Department heads to align strategic technology...
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Technology Resilience Specialist — Uptime
il y a 2 jours
Paris, France London Stock Exchange Group Temps pleinA leading financial market infrastructure provider is seeking a Technology Resilience Support Specialist to enhance technology resilience initiatives in Paris. This full-time role involves supporting disaster recovery processes, assisting in IT management, and collaborating with diverse teams. Qualified candidates will have a Bachelor's in IT or related...
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We - Information Digital Technology Manager
il y a 6 jours
Paris, France British American Tobacco Temps plein**BAT is evolving at pace - truly like no other organisation.** **To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!** **ROLE PROFILE** **FUNCTION**:WE IDT **CITY & COUNTRY: Paris, France** **ROLE SUMMARY** **What are the key objectives and...
