Information Technology Support Specialist
il y a 3 semaines
The roleServe as the primary IT point of contact in the office, providing high-touch, professional, and user-focused support to staff at all levelsProvide timely, professional, and effective technical support to end-users, ensuring minimal disruption to business operationsDemonstrate a strong customer service mindset by actively listening, empathizing with users, and communicating clearly, even in high-pressure situations. Reaching out for assistance from other team members or groups where needed.
Actively engage with those in the office and visitors by walking around the office, fostering strong relationshipsTroubleshoot and resolve hardware, software, and connectivity issues, escalating when necessary to ensure resolutionOnboard new users ensuring a seamless IT experience from day oneLead and coordinate IT projects at the site, working with other IT teams, ensuring successful implementationInstall, configure, and maintain computer systems and peripheralsRespond to user inquiries and resolve technical problems in a timely mannerAssist with the setup and configuration of audiovisual equipment for meetings and eventsCollaborate closely with other IT team members to maintain consistent, high-quality service across all systemsAssist with software and hardware upgrades and deploymentsMaintain accurate records of technical support requests and resolutions in ticketing systemAttend Desktop Services team meetings and proactively identify opportunities to improve user satisfaction, system reliability, and support efficiencyStay updated on emerging technologies and best practices in IT service and supportParticipate in on-call rotationQualifications and SkillsLanguage Skills
- Fluent in reading, speaking, and writing French and English.
Associate degree or equivalent in information technology or a related fieldMinimum of 2 years of experience in IT support or a similar roleStrong knowledge of computer hardware, software, and operating systemsProficiency in troubleshooting complex hardware and software issuesExcellent communication and customer service skillsStrong problem-solving and analytical abilitiesAbility to work independently and prioritize tasks effectivelyTechnical certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus #J-18808-Ljbffr
-
Information Technology Support Specialist
il y a 3 semaines
Greater Paris Metropolitan Region, France DBI Staffing Temps pleinThe IT Site Support Specialist is responsible for providing technical support and assistance to end-users at a specific site or location. Based in Paris, this role primarily supports the Paris office but will also provide assistance to the London office where required. The position involves troubleshooting complex hardware and software issues and ensuring...
-
Information Technology Support Specialist
il y a 1 mois
Greater Paris Metropolitan Region, France DBI Staffing Temps pleinThe IT Site Support Specialist is responsible for providing technical support and assistance to end-users at a specific site or location. Based in Paris, this role primarily supports the Paris office but will also provide assistance to the London office where required. The position involves troubleshooting complex hardware and software issues and ensuring...
-
Information Technology Support Engineer
il y a 2 semaines
Paris, France Ampstek Temps pleinGreetings from Amsptek!Role: IT desktop supportLocation: Paris, FranceProject Site: OnsiteProject type: ContractResponsibilities:Experience in desktop support Competent in computer hardware break-fix.Perform installation, configuration and deployment of operating systems and standard software on laptops and desktop computers. Audio-video conference and...
-
Technology Resilience Support Specialist
il y a 3 semaines
Paris, France London Stock Exchange Group Temps pleinThe Technology Resilience Support Specialist is responsible for supporting the design, implementation, and continuous improvement of technology resilience initiatives. Acting as a subject matter expert, the Analyst provides insights and recommendations to ensure the organization's IT systems remain robust, recoverable, and aligned with business continuity...
-
Technology Resilience Support Specialist
il y a 3 semaines
Paris, France London Stock Exchange Group Temps pleinTechnology Resilience Support Specialist page is loaded## Technology Resilience Support Specialistlocations: Paris, Francetime type: Full timeposted on: Posted Todayjob requisition id: R0115232The Technology Resilience Support Specialist is responsible for supporting the design, implementation, and continuous improvement of technology resilience...
-
Technology Resilience Support Specialist
il y a 1 mois
Paris, Île-de-France LSEG Temps pleinThe Technology Resilience Support Specialist is responsible for supporting the design, implementation, and continuous improvement of technology resilience initiatives. Acting as a subject matter expert, the Analyst provides insights and recommendations to ensure the organization's IT systems remain robust, recoverable, and aligned with business continuity...
-
Technology Resilience Support Specialist
il y a 3 semaines
Paris, France London Stock Exchange Group Temps pleinThe Technology Resilience Support Specialist is responsible for supporting the design, implementation, and continuous improvement of technology resilience initiatives. Acting as a subject matter expert, the Analyst provides insights and recommendations to ensure the organization's IT systems remain robust, recoverable, and aligned with business continuity...
-
Technology Resilience Support Specialist
il y a 2 semaines
Paris, France London Stock Exchange Group Temps pleinThe Technology Resilience Support Specialist is responsible for supporting the design, implementation, and continuous improvement of technology resilience initiatives. Acting as a subject matter expert, the Analyst provides insights and recommendations to ensure the organization's IT systems remain robust, recoverable, and aligned with business continuity...
-
Technology Resilience Support Specialist
il y a 1 mois
Paris, Île-de-France LSEG Temps pleinThe Technology Resilience Support Specialist is responsible for supporting the design, implementation, and continuous improvement of technology resilience initiatives. Acting as a subject matter expert, the Analyst provides insights and recommendations to ensure the organization's IT systems remain robust, recoverable, and aligned with business continuity...
-
Technology Resilience Support Specialist
il y a 3 semaines
Paris, France LSEG Temps pleinThe Technology Resilience Support Specialist is responsible for supporting the design, implementation, and continuous improvement of technology resilience initiatives. Acting as a subject matter expert, the Analyst provides insights and recommendations to ensure the organization's IT systems remain robust, recoverable, and aligned with business continuity...
