Digital Pathology Product Specialist

Join to apply for the Digital Pathology Product Specialist role at Leica Biosystems6 days ago Be among the first 25 applicantsBring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next‑generation, life‑changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible.Digital Pathology Product Specialist – ResponsibilitiesProvide advanced remote and on‑site escalation support of Digital Pathology products to the EMEA Selling Units, including leading the activities and coordinating with other internal teams such as Selling Unit (SU) 2nd Level Support and the Business Unit (BU) with the objectives of minimizing customer downtime and generating revenue opportunities, communicating trends and correct parts issues.Support large complex implementations and customers within direct and in‑direct regions.Provide proactive technical support through dissemination of technical memos, bulletins, and related information, as well as recurring Service Excellence calls including trends, upcoming changes, and sharing of best practices.Work collaboratively with product management, R&D, manufacturing and other relevant BU departments to review and maintain instrument quality reporting. Proactively identify declining quality trends and develop potential countermeasures.Responsible for working with key internal and external stakeholders to resolve issues, assisting with training and mentoring team members to improve overall performance of EMEA SU Service Organization.Essential RequirementsField Service Engineering experience with an associate degree OR equivalent technical specialist work experience.Medical Laboratory experience.Time Management and productivity efficiency with service call handling.Professional with strong technical acumen – analytical with the ability to understand complex system operation and troubleshooting.Proficiency with test equipment used in field service support.Diagnosis, repair, and maintenance of digital pathology instruments is a plus.Travel, Motor Vehicle Record & Physical/Environment RequirementsTravel: Must be able to travel approximately 50% of the time, this will vary depending on requirements. Overnight travel will be required.Language: English and French.Seniority levelNot ApplicableEmployment typeFull-timeJob functionHealth Care ProviderIndustriesMedical DeviceReferrals increase your chances of interviewing at Leica Biosystems by 2x. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.For more information, visit www.danaher.com. #J-18808-Ljbffr