AI-Driven SaaS Customer Care Specialist

ABOUT KOLSQUAREKolsquare is the leading Influencer Marketing software solution in Europe, trusted by marketing professionals to manage KOL (Key Opinion Leader, also known as influencer) marketing campaigns. Our platform is designed to optimize brand communication strategies, addressing the challenges of the digital

Wecasa, acteur majeur des services à domicile, recherche un Customer Care Specialist FR/UK/DT en CDI à Paris. Vous gérez les échanges clients et professionnels via appels, mails et chats et assurez le bon déploiement des services.Vous parlez français, anglais et allemand avec aisance, êtes orienté solutions et aimez les listes et les outils digitaux....

Evaneos is seeking a Customer Ops & Self-Service Lead to drive operational excellence across Customer Care, blending AI-driven automation with high-value human support. You’ll own KPIs, processes, and tools, and partner with Product, Tech and Marketing to scale the function while keeping traveler satisfaction at the center.In this role you will design...

À proposWeeFin est une fintech en pleine croissance qui accompagne les acteurs financiers dans leur transformation grâce à une approche technologique et métier unique. Notre mission ? Révolutionner la finance durable en proposant des solutions ESG et data performantes.Dans ce cadre, nous recherchons un(e) stagiaire Customer Success Care pour renforcer...

You may occasionally be required to travel for businessSecondary locationsGermany, Italy, Netherlands, Poland, Portugal, Spain, United KingdomThis role can be based remotely in FranceCA-PFHybrid:

We're a product-first team on a mission to help grow the cybersecurity culture We want to instill cybersecurity good practices to employees in a way that's actually effective, and entertaining enough so that employees don't feel like they're working. Think Duolingo but for cybersecurity. We created a platform to easily

Overview As the Global Process Owner, you are the guarantor of the design, harmonization, convergence and optimization of some Customer Care processes worldwide. Your goal is to support the transformation of our current approach into an agile, process-driven organization to support the Group's growth and efficiency ambitions. You will be able to quickly...

Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. Founded in 2012, our vision is to make commerce better for everyone - for merchants and customers. We want to help everyone deliver more human and personal customer experiences every day.Our mission is to bring your entire company together around a single goal: the...

Role & impactAt Evaneos, we believe that travel can be a force for good, more responsible and more authentic, for those who experience it and for the destinations that welcome them. As our community of travelers grows, so does our commitment to delivering seamless, effortless support at every stage of their journey.We’re looking for a Customer Ops &...