Team Leader Customer Success Management Europe

il y a 2 semaines


Paris, France Hubdrive GmbH Temps plein

This is how we workYou meet with your team in a daily meeting to discuss key tasks and ensure everyone stays on track.New customers go through an onboarding process to enable efficient collaboration. During this, you agree on initial milestones.You regularly review the status of ongoing HR improvements with customers and highlight the benefits of digital transformation for further improvements.You facilitate the progress of digitalization projects and help resolve obstacles – whether on the customer side, with partners or internally.You closely monitor your team’s performance using dashboards and KPIs, ensuring that goals are met.You support your team’s development by conducting regular 1:1 coaching sessions, where you discuss challenges and successes. The goal is to leverage each individual’s strengths and drive the team forward.Your team works with customers worldwide. You personally support the most important strategic key account projects.We are growing rapidly. In direct coordination with the CEO, you regularly hire additional Customer Success Managers and optimize processes within your department.That completes the picture. #J-18808-Ljbffr



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