Operations Support Engineer | Strasbourg | EU Institution
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We are looking for an experienced Operations Support Engineer for an upcoming long-term project supporting mission-critical European IT systems at eu-LISA.
Location
Strasbourg, France - On-site
Potential duration
Up to 48 months
What will you do?
- Provide operational support for complex IT applications and infrastructure.
- Support incident, problem, change and operational service-management activities.
- Monitor applications, infrastructure, databases and services.
- Work with Linux/Unix environments and container orchestration technologies.
- Support CI/CD pipelines and configuration management.
- Work with APIs, gateways, event-streaming and messaging technologies.
- Support identity and authentication technologies.
- Contribute to database monitoring, backup and recovery.
- Support system hardening, patching and vulnerability remediation.
- Troubleshoot operational issues and contribute to service stability and availability.
What are we looking for?
- Strong professional experience in IT operations/application support.
- Experience with ITSM processes and tools.
- Strong knowledge of Linux/Unix environments.
- Experience with container orchestration and observability technologies.
- Experience with CI/CD pipelines and configuration-management tools.
- Knowledge of APIs/gateways and event-streaming/message middleware.
- Knowledge of authentication technologies such as OAuth2, OIDC and SAML.
- Experience with database monitoring, backup and recovery.
- Knowledge of hardening, patching and vulnerability remediation.
- Professional working proficiency in English.
- Ability to work on-site in Strasbourg or within 2 hours' travel from Strasbourg.
- Must be eligible to obtain security clearance up to SECRET UE / EU SECRET.
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