Ingénieur(e) d'Application

EOS imaging is an international company specializing in innovative imaging and software solutions for osteoarticular care and orthopedic surgery. It is part of the Alphatec Spine group. The key values of curiosity, pushing boundaries, and high clinical standards form the basis of collaborative work with a common goal: the best patient care. Proud of the products they develop, the EOS Imaging teams enjoy working in a friendly environment where everyone is committed to moving projects forward. The Clinical Application Specialist is a key role in the EOS imaging organization, being onsite, communicating with the client and representing the company. EOS imaging opens a new role in order to complete a team of 7 CAS in France and abroad that are working together and with the rest of the company hand in hand. This position requires solid knowledge of radiographic imaging, a pleasant manner, and a willingness to travel. The Clinical Application Specialist (CAS) is a pivotal member of the EMEA team, responsible for both supporting the existing installed base and fueling innovation through clinical expertise and user feedback. The CAS acts as a product expert to train and support customers on the EOS imaging system and related products, ensuring optimal clinical use and customer satisfaction. Responsibilities Delivering on-site training, workflow optimization, and clinical support to healthcare professionals across France & EMEA region Supporting the expansion of the installed base by assisting the sales team with clinical demonstrations, evaluations, and customer engagement Gathering and structuring clinical feedback from users (radiologists, orthopedists, technologists) to identify needs, pain points, and opportunities for improvement Collaborating with Marketing Product Managers by translating field insights into usable input for future product iterations and innovations Representing EOS at national congresses, conducting live demonstrations, and supporting marketing initiatives Organizing and delivering training programs for internal teams, distributors, and partners to ensure consistent clinical excellence Traveling frequently within France and across the EMEA region Responsabilités Fournir des formations sur site, optimiser les flux de travail et apporter un soutien clinique aux professionnels de santé en France et dans la région EMEA Soutenir l'expansion de la base installée en aidant l'équipe commerciale à réaliser des démonstrations cliniques, des évaluations et à interagir avec les clients Recueillir et structurer les commentaires cliniques des utilisateurs (radiologues, orthopédistes, technologues) afin d'identifier les besoins, les points faibles et les possibilités d'amélioration Collaborer avec les chefs de produit marketing en traduisant les informations recueillies sur le terrain en données exploitables pour les futures itérations et innovations de produits Représenter EOS lors de congrès nationaux, réaliser des démonstrations en direct et soutenir les initiatives marketing Organiser et dispenser des programmes de formation pour les équipes internes, les distributeurs et les partenaires afin de garantir une excellence clinique constante Voyager fréquemment en France et dans la région EMEA Requirements Degree or certification as a Radiology Technologist or Biomedical Engineer Fluent in English (spoken and written) Skills & Competencies Strong knowledge in osteo-articular X-ray imaging and clinical workflows Strong understanding of IT connectivity in medical imaging environments Excellent communication and interpersonal skills, with a passion for training and customer engagement Proven ability to gather, synthesize, and communicate clinical feedback to cross-functional teams Diplôme ou certification en tant que technicien en radiologie ou ingénieur biomédical Maîtrise de l'anglais (parlé et écrit) Compétences et aptitudes Solides connaissances en imagerie radiologique ostéo-articulaire et en processus cliniques Excellente compréhension de la connectivité informatique dans les environnements d'imagerie médicale Excellentes aptitudes en communication et en relations interpersonnelles, passion pour la formation et l'engagement client Capacité avérée à recueillir, synthétiser et communiquer les commentaires cliniques à des équipes interfonctionnelles #J-18808-Ljbffr