Product Content Creator SMEs

About the job The Product Content Specialist is responsible for creating, localizing, and maintaining high‑quality, technically accurate product content in multiple formats (text, video, and step‑by‑step guides) tailored specifically for the SME and Accountant audience within the local market (France). This role ensures the content directly supports product adoption, usability, and compliance with local legal requirements (e.g., tax, accounting rules). The Product Content Creator holds sole local ownership and final approval authority for all product content targeting French‑speaking users across the Banqup app and supporting documentation. This role is accountable for minimizing user confusion and mitigating legal / regulatory risk by ensuring content is accurate and properly localized. The creator independently initiates content updates in response to changes in local regulations or product features, though major architectural content changes require consultation with the Global Content Lead. Responsibilities This is what we expect of you : Multimedia Content Production (Video / Guides): Plan, script, record, and edit product instructional videos (e.g., “How‑To” tutorials, feature announcements) using screen‑recording and video editing software. Develop comprehensive, visually supported step‑by‑step PDF guides. Content Creation & Adaptation: Create and manage core text‑based content (e.g., in‑app text, help articles, glossary definitions). Adapt global content to ensure local relevance, tone, and legal accuracy. Regulatory Compliance & Accuracy: Act as the primary local contact between the Product / Engineering teams and local Legal / Tax Compliance teams. Ensure all content reflects the latest local regulations (e.g., French tax codes, Belgian VAT rules). Localization Workflow: Manage the end‑to‑end localization process for the local market, including working with translation memory tools, managing glossaries, and validating translations from external vendors. Stakeholder & Feedback Management: Gather feedback from local Sales, Support, and Accountant / SME users. Communicate local needs and content gaps directly to global Product teams and global marketing leadership. About Banqup At Banqup Group, our mission is to make business easy and smart by helping organisations build strong digital connections with their customers and suppliers. We are a leading financial technology company that simplifies and automates business processes through our innovative digital solutions. Our platform connects businesses with their customers, suppliers, and financial institutions, enabling seamless electronic document processing, invoicing, payment services, and administrative workflows. Our cloud‑based open network of consumers and organisations – small or large, local or global – promotes collaboration, digital interactions, document exchanges, payments and cash flow optimisation. It also enables us and our partners to create additional data‑driven services to help organisations grow. In our trusted network we equip every verified participant with the right tools to digitise and automate business processes including order‑to‑cash and procure‑to‑pay processes. Those tools range from smart mobile and web applications over software integrations all the way to fully documented APIs. Our vision is to become the leading digital one‑stop shop solution for administrative, financial, and payment processes and communications between parties. By leveraging cutting‑edge technology and a customer‑centric approach, Banqup Group empowers businesses to focus on their core activities while we handle the complexities of their financial and administrative processes. Competencies Native / Fluent proficiency in written and spoken French, the required local language. Business‑level fluency in English. Mandatory understanding of local accounting principles, tax terminology, or small business practices. Expert proficiency in Content Management Systems (CMS). Expert proficiency in video and screen‑recording editing software (e.g., Camtasia, Adobe Premiere). Proven ability to plan, script, record, and edit product instructional videos and visual guides. Strong organizational skills to manage the end‑to‑end content localization workflow, including quality assurance. Adept at gathering and synthesizing feedback from local sales, support, and users to determine content priorities. We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. As an equal opportunity employer, we welcome applications from all backgrounds. Guided by the OECD Responsible Business Conduct and UN Human Rights principles, we are dedicated to ethical practices and making a positive impact through our innovative solutions. This is what you win We offer a competitive gross salary that reflects your skills and experience. We also offer flexible working hours with two days of remote working to enable our employees to achieve a good work‑life balance. In addition, you will receive a mobile phone subscription, supplementary health insurance and meal vouchers. Challenges: we are transforming the world of business communications and transactions. You will develop your technical skills but also your knowledge about business processes. Responsibility: making a difference in decision‑making means you take on responsibility, not just tasks. Common purpose: you grow by learning new skills and we benefit from your knowledge. We all work together towards one goal. Banqup Group is offering more and more services that require a great deal of trust from our customers. As a result, all roles within any of the companies of the Banqup Group are subject to some form of a background check. For most roles, this will involve a simple identity and degree verification. For other roles, we might be required to also verify your criminal record and employment history. #J-18808-Ljbffr