Sales Operations Manager
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Lead, coach, and develop the Sales Operations team
Allocate resources across projects and operational activities
Oversee and continuously improve end-to-end sales processes
Drive process standardization, simplification, and scalability
Support the introduction of new products, pricing models, and commercial initiatives
Lead change management efforts for adoption of new processes and ways of working
Provide strategic oversight of CRM (Salesforce), CPQ (DealHub), and the broader sales technology ecosystem
Define and prioritize the Sales Operations roadmap, including enhancements, integrations, and automation initiatives
Ensure process compliance, data integrity, and system adoption
Oversee sales onboarding, process documentation, and knowledge management programs
Ensure sales teams have the tools, training, and resources required for success
Own the sales technology portfolio, including budget planning, vendor management, contract negotiations, and renewals
Lead cross-functional initiatives improving sales effectiveness, operational efficiency, and scalability
Serve as a strategic business partner to Sales Leadership and key internal stakeholders
Requirements
- Proven experience in Sales Operations, Revenue Operations, Commercial Operations, or a related field, including people management responsibilities
- Strong expertise in CRM, CPQ, and sales technology ecosystems
- Experience leading process optimization, systems transformation, and change management initiatives
- Strategic mindset with strong business acumen and problem-solving capabilities
- Excellent communication, stakeholder management, and influencing skills
- Results-oriented, adaptable, and able to thrive in complex, fast-paced environments
- Fluency in English
Core Competencies
Demonstrates expertise in Sales Operations, including process optimization, CRM and CPQ management, and strategic oversight of sales technology. Proven ability to lead teams, drive change management, and enhance operational efficiency in fast-paced environments.
Highest-signal resume keywords
- Sales Operations Management
- CRM Expertise (Salesforce)
- CPQ Management (DealHub)
- Process Optimization
- Change Management
ATS Optimization Keywords
Hard Skills
- Sales Process Improvement
- Data Integrity Management
- Sales Technology Ecosystem
- Budget Planning
- Vendor Management
Soft Skills
- Excellent Communication
- Stakeholder Management
- Influencing Skills
- Results-Oriented
- Adaptability
Industry Keywords
- Revenue Operations
- Commercial Operations
- Process Standardization
- Operational Efficiency
- Sales Onboarding
Tools & Technologies
- Salesforce
- DealHub
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