EU Vet Digital Services Manager
il y a 1 semaine
Job Description: This role, based in our HQ in Aimargues, leads and drives strategic transformational project to digitalize the E2E entire Vet reco model: e-recommendation / e-conversion / e-retention. What will be your key responsibilities? Defines EU Priorities to influence Global Roadmap Creation Collaborates with Global Core team in Vet Digital strategy definition Owns KPI definition and monitoring Defines Feature prioritization for Global DT, Follow up on developments, Leads and support tests with local units Lead Vet Service Community, Define & Support business Activation in clusters, Support when issues, Lead improvements deployments (new features / new services) CONVERTION & RETENTION: Is responsible for EU IVO Mapping & Assessment (always on), Create and to create links with E-Recommendation Identifies and define the best strategy and digital solutions to e-convert Vet recommendations while keeping the Vet in the value chain and respecting specific RTM requirements (eg Clinical Alliance) PMS INTEGRATION: Lead PMS Integration for EU: mapping / Assessment / prioritization / roadmap Interface with external provider and with Digital team to ensure strong executional plan LOYALTY PLATFORMS/REWARD · EU Mapping & assessment, Support Units to integrate with RC technology Co-create with Global team a common approach (business & technical) Actively contribute to build a strategic direction for EU What are we looking for? Business management degree Excellent English written/spoken · French written/spoken is considered a plus Experience in sales or marketing (minimum 3 years) / Experience in Digital Ecosystem Demonstrated ability to work cross functions with strong influencing skills whilst building trusting and credible relationships Project management & deployment experience Able to handle complexity and ambiguity whilst managing to get things done. Experience in customer management and engagement. Experience with and interest in digital creative trends. What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. #J-18808-Ljbffr
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