CX Operations Manager, SaaS — Scale Retention
il y a 1 jour
A leading mobility solutions provider is seeking a CX Operations Manager in Paris to oversee customer success operations. The ideal candidate has extensive experience in Customer Success or Revenue Operations, particularly in SaaS. Responsibilities include designing customer success workflows, providing insights on retention metrics, and collaborating closely with leadership. Benefits include generous paid leave, meal vouchers, and a remote work policy post-probation.
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CX Operations Manager SaaS
il y a 2 semaines
Paris, Île-de-France Shiftmove Temps pleinAt Shiftmove, we're building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.To achieve this, we're looking for a CX Operations Manager (f/m/d)...
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CX Operations Manager SaaS
il y a 2 semaines
Paris, Île-de-France Shiftmove Temps pleinAtShiftmove, we're building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.To achieve this, we're looking for aCX Operations Manager (f/m/d)to...
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CX Operations Manager SaaS
il y a 2 semaines
Paris, France Shiftmove Temps pleinAt Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe. To achieve this, we're looking for a CX Operations Manager...
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CX Operations Manager SaaS
il y a 1 jour
Paris, France Shiftmove Temps pleinAt Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe. To achieve this, we're looking for a Customer Experience Manager...
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CX Operations Manager SaaS
il y a 1 jour
Paris, France Shiftmove Temps pleinAt Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.To achieve this, we're looking for a CX Operations Manager (f/m/d)...
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CX Operations Manager SaaS
il y a 1 jour
Paris, France Shiftmove Temps pleinAt Shiftmove , we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe. To achieve this, we're looking for a CX Operations Manager (f /...
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CX Operations Lead – SaaS
il y a 2 jours
Paris, France Shiftmove Temps pleinA technology-driven company in Paris is seeking a CX Operations Manager to enhance their Customer Success organization. This role involves owning the operationalization of workflows, providing insights on retention performance, and developing scalable processes within a SaaS environment. The ideal candidate will have extensive experience in Customer Success...
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CX Operations Manager SaaS
il y a 1 jour
Paris, France Shiftmove Temps pleinAt Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.Your ResponsibilitiesCustomer Lifecycle Design & Governance: Own...
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Customer Experience Manager SaaS
il y a 4 jours
Paris, Île-de-France Shiftmove Temps pleinAt Shiftmove, we're building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.To achieve this, we're looking for a Customer Experience Manager...
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Customer Experience Manager SaaS
il y a 4 semaines
Paris, France Shiftmove Temps pleinAt Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe. To achieve this, we're looking for a Customer Experience Manager...