CX Operations Lead – SaaS

AtShiftmove, we're building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.To achieve this, we're looking for aCX Operations Manager (f/m/d)to...

A leading mobility solutions provider is seeking a CX Operations Manager in Paris to oversee customer success operations. The ideal candidate has extensive experience in Customer Success or Revenue Operations, particularly in SaaS. Responsibilities include designing customer success workflows, providing insights on retention metrics, and collaborating...

At Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.To achieve this, we're looking for a CX Operations Manager (f/m/d)...

At Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.To achieve this, we’re looking for a CX Operations Manager...

Veesion is experiencing rapid growth following its Series B funding round. To develop and achieve its objectives, Veesion must reinvent its post-sale customer journey and unlock its clients' potentialTo support this goal, the post-sale departments have just been restructured. We are now looking for someone capable of transforming them into departments of...

A leading SaaS company in Paris is looking for a Senior CX Operations Manager to enhance customer success processes and drive operational excellence. You will collaborate with various teams to optimize customer journeys, develop KPIs, and manage customer success systems and tools. Ideal candidates should have 5-8 years of Operations experience in a...

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Notre Client Edition logiciels/solutions service client Scale-up SaaS B2B, spécialisée dans les solutions d’IA conversationnelle et d’expérience client (CX), construit et renforce son équipe commerciale dans une logique de forte croissance et recrute un(e) :Enterprise Sales Executive – Solutions IA / CX H / FParis et télétravail partiel Le Poste...

Notre Client Edition logiciels/solutions service client Scale-up SaaS B2B, spécialisée dans les solutions d’IA conversationnelle et d’expérience client (CX), construit et renforce son équipe commerciale dans une logique de forte croissance et recrute un(e) :Sales Executive SaaS – Full Cycle (Builder / Hunter) H / FParis et télétravail partiel Le...

Une entreprise de technologie à Paris est à la recherche d'un Architecte Amazon Connect avec 5 à 8 ans d'expérience en projets CCaaS. Le candidat idéal aura une maîtrise des contact flows et des intégrations AWS. Le poste offre la possibilité de travailler dans un environnement hybride, avec des bénéfices tels qu'une mutuelle prise en charge à 70%...