CX Operations Lead – SaaS
il y a 2 jours
A technology-driven company in Paris is seeking a CX Operations Manager to enhance their Customer Success organization. This role involves owning the operationalization of workflows, providing insights on retention performance, and developing scalable processes within a SaaS environment. The ideal candidate will have extensive experience in Customer Success Operations, a strong analytical ability, and fluency in both French and English. This position offers competitive benefits and a hybrid work model.
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CX Operations Manager SaaS
il y a 2 semaines
Paris, Île-de-France Shiftmove Temps pleinAt Shiftmove, we're building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.To achieve this, we're looking for a CX Operations Manager (f/m/d)...
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Senior CX Operations
il y a 2 jours
Paris, France Pigment Temps pleinA leading SaaS company based in Paris is seeking a Sr. CX Operations Manager to enhance customer success processes and analytics. The ideal candidate will have 5-8 years of experience in customer success or business operations within a SaaS environment. Responsibilities include collaborating across teams and designing metrics to improve customer experiences....
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CX Operations Manager SaaS
il y a 2 semaines
Paris, Île-de-France Shiftmove Temps pleinAtShiftmove, we're building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.To achieve this, we're looking for aCX Operations Manager (f/m/d)to...
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CX Operations Manager, SaaS — Scale Retention
il y a 2 jours
Paris, France Shiftmove Temps pleinA leading mobility solutions provider is seeking a CX Operations Manager in Paris to oversee customer success operations. The ideal candidate has extensive experience in Customer Success or Revenue Operations, particularly in SaaS. Responsibilities include designing customer success workflows, providing insights on retention metrics, and collaborating...
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CX Operations Manager SaaS
il y a 2 semaines
Paris, France Shiftmove Temps pleinAt Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe. To achieve this, we're looking for a CX Operations Manager...
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CX Operations Manager SaaS
il y a 2 jours
Paris, France Shiftmove Temps pleinAt Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe. To achieve this, we're looking for a Customer Experience Manager...
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CX Operations Manager SaaS
il y a 2 jours
Paris, France Shiftmove Temps pleinAt Shiftmove , we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe. To achieve this, we're looking for a CX Operations Manager (f /...
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CX Operations Manager SaaS
il y a 2 jours
Paris, France Shiftmove Temps pleinAt Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.To achieve this, we're looking for a CX Operations Manager (f/m/d)...
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CX Operations Manager SaaS
il y a 2 jours
Paris, France Shiftmove Temps pleinAt Shiftmove, we’re building the next generation of connected mobility products that empower businesses to make smarter, data-driven decisions. Our goal is to make complex operations intuitive and efficient, turning insights into impactful action for thousands of B2B customers across Europe.Your ResponsibilitiesCustomer Lifecycle Design & Governance: Own...
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SaaS CX Ops Lead
il y a 2 jours
Paris, France Shiftmove Temps pleinA leading mobility solutions company in Paris is seeking an experienced Customer Operations Manager to enhance customer lifecycle processes and data-driven decision-making. The ideal candidate will lead Customer Success workflows, drive retention strategies, and engage in cross-functional collaboration. Applicants should possess robust experience in Customer...