Event and Facilities Coordinator

Event and Facilities CoordinatorJoin to apply for the Event and Facilities Coordinator role at JLL.The Event and Facilities Coordinator is responsible for managing, coordinating, supporting and facilitating client business events across the site as well as assisting the facilities manager in all aspects of client satisfaction. The role is supported by the facilities team and reports into the facilities.Key ResponsibilitiesPromoting a high level of satisfaction among Client users by promptly responding to their service requirementsDeveloping a close working relationship with key Client stakeholders/partners, landlord, managing agents and all of the facilities vendorsFirst point of contact for all Client events including extensive management of the Client events IT systems such as the ticketing system and event administration toolCoordinating with the facility team in managing all furniture set-ups for events and conference roomsManaging the events multi-skilled service partners to ensure support for events, coordinating their daily and weekly schedules in conjunction with the facilities managerWorking with external contractors, e.g. cleaning, production crews and event hosts as well as arranging onsite amenities servicesResolving problems associated with all event services including janitorial, parking, conference rooms, interior furnishings, fixtures and equipmentManaging all event space diaries through the shared events calendarLeading planning meetings with external Clients and vendors to discuss all event requirements before each eventProviding support for guests, visitors and employees relating to all events and conference room reservationsCarry out daily quality audits of all event spaces, furniture and equipmentProviding weekly quarterly reports to both JLL and Client facilities managementWorking with the facilities team to ensure office space is kept to a high standard and all processes are adhered to, including walk‑rounds, health and safety management, contractor management and ad‑hoc dutiesAct collaboratively with event hosts before, during and after events to solve problems and resolve spontaneous and unique situationsGiving appropriate and timely follow‑ups to colleagues and customers in emails, task systems, social posts and face to faceWork with the Facilities team to ensure preventative and reactive tasks are completed within the Service Level Agreement (SLA) timeframeWorking LifeOn a daily basis you will be working across a large office siteThe main business language spoken in our offices is English. Knowledge of English is essential as well as FrenchThe role will be structured on a shift basis over a 5‑day weekOn occasion you may be required to work weekends this will be arranged in advance and in accordance with the rotaAbout YouYou are keen to develop within the workplace, spending time supporting a multi‑disciplinary team gaining knowledge and expertiseFluent French and EnglishYou have experience in an event management or coordinator role working within an event, hospitality, tourism, facilities environment or similar industriesYou work collaboratively as part of a team to solve problems with professionalism and service focused approachYou are adept at multitasking and can manage multiple projects effectivelyYou keep up to date with industry trends and have direct experience or an interest in facilities management and customer serviceYou are open and have good communication skillsYou strive for excellence in what you do and share ideas for improvementYou are proficient with Word and Excel and have a keen interest in technologyYou are adaptable to work to requests and projects that may vary from day to daySeniority levelMid‑Senior levelEmployment typeFull‑timeJob functionManagement and Manufacturing #J-18808-Ljbffr