Event and Facilities Coordinator

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Events and Facilities Coordinator The Events and Facilities Coordinator is responsible for managing, coordinating, supporting and facilitating client business events across the site as well as assisting the facilities manager in all aspects of client satisfaction. The role is supported by the facilities team and reports into the facilities. Key Responsibilities Promoting a high level of satisfaction among Client users by promptly responding to their service requirements Developing a close working relationship with key Client stakeholders/partners, landlord, managing agents and all of the facilities vendors First point of contact for all Client events including extensive management of the Client events IT systems such as the ticketing system and event administration tool Coordinating with the facility team in managing all furniture set‑ups for events and conference rooms Managing the events multi‑skilled service partners to ensure support for events, coordinating their daily and weekly schedules in conjunction with the facilities manager Working with external contractors, e.g. cleaning, production crews and event hosts as well as arranging onsite amenities services Resolving problems associated with all event services including janitorial, parking, conference rooms, interior furnishings, fixtures and equipment Managing all event space diaries through the shared events calendar Leading planning meetings with external Clients and vendors to discuss all event requirements before each event Providing support for guests, visitors and employees relating to all events and conference room reservations Carry out daily quality audits of all event spaces, furniture and equipment Providing weekly quarterly reports to both JLL and Client facilities management Working with the facilities team to ensure office space is kept to a high standard and all processes are adhered to, including walk‑rounds, health and safety management, contractor management and ad‑hoc duties Act collaboratively with event hosts before, during and after events to solve problems and resolve spontaneous and unique situations Giving appropriate and timely follow‑ups to colleagues and customers in emails, task systems, social posts and face to face Work with the Facilities team to ensure preventative and reactive tasks are completed within the Service Level Agreement (SLA) timeframe Working Life On a daily basis you will be working across a large office site The main business language spoken in our offices is English. Knowledge of English is essential as well as French The role will be structured on a shift basis over a 5‑day week On occasion you may be required to work weekends this will be arranged in advance and in accordance with the rota About You You are keen to develop within the workplace, spending time supporting a multi‑disciplinary team gaining knowledge and expertise Fluent French and English You have experience in an event management or coordinator role working within an event, hospitality, tourism, facilities environment or similar industries You work collaboratively as part of a team to solve problems with professionalism and service focused approach You are adept at multitasking and can manage multiple projects effectively You keep up to date with industry trends and have direct experience or an interest in facilities management and customer service You are open and have good communication skills You strive for excellence in what you do and share ideas for improvement You are proficient with Word and Excel and have a keen interest in technology You are adaptable to work to requests and projects that may vary from day to day Location: On‑site – Paris, FRA Job Tags: Hiring If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. #J-18808-Ljbffr