IT Infrastructure

Who we are Alan’s vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. We’re building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system. By connecting all aspects of care – private, public, and direct to consumer – we create the most member‑centric healthcare experience. Through deep engagement, we empower everyone to overcome day‑to‑day health obstacles and live healthier lives. We partner with 35K+ companies of all sizes, serving more than 950K+ members, and have reached 680M+ in ARR. Our team of 700+ people (still growing) operates across France, Spain, Belgium, and Canada. How we do it? People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work. Mission is the Boss: long‑term thinking, seeking our mission success above all else. Member & customer‑led: obsessively focused on solving members & customers problems and creating the most delightful experiences. Champions of excellence: extremely high standards and talent density. Distributed ownership: accountable enlightened despots, everyone owns their decisions and results. Radically transparent: all information is accessible and written‑first, so everyone can make the best decisions asynchronously. Optimistic alchemy: optimists who collaborate with genuine care and support teammates. Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally. Bold & creative contrarians: think differently to achieve greatness, try new approaches. Disciplined in execution: taking decisive actions with focus that compounds success over time. Fight for simplicity: only high‑impact processes, smart frugality. About the role As Alan scales internationally (700+ employees, 100+ healthcare professionals, 5+ countries), we need an Infrastructure & Security owner to manage network infrastructure, device security, and compliance while reducing operational toil through automation. You'll work autonomously within the IT Community, while collaborating with Security and internal tooling teams to ensure our infrastructure scales without scaling manual work. Location Paris‑based – you'll work from our Valmy office 3+ days per week, with flexibility for remote work on other days. First 2 months Join IT on‑call rotation covering all IT questions. Answer effectively the vast majority of questions, and offer long‑term solutions to identified problems. First 6 months Own Infrastructure & Security workstream (handover from current owner). Lead security & compliance initiatives (ISO 27001, device security, access control). Reduce bus factor through documentation and knowledge sharing. Support international expansion (e.g., KSA office set‑up). First year Deliver measurable infrastructure toil reduction. Achieve 100% device compliance (MDM, EDR, FileVault). Build strong cross‑functional partnerships (Security, Engineering, Health, Workplace). Ship automation projects (network configs, compliance checks, self‑service tools). 3 years Scale infrastructure seamlessly with company growth (no linear manual work increase). Mentor IT team on infrastructure/security. Lead major projects end‑to‑end (office expansions, security architecture, compliance). Who we’re looking for For this opportunity, we are aiming to hire within the C0–C1 level range. Must‑have – Technical / Hard skills 3–5+ years infrastructure experience: Network (VPN, office connectivity), device management at scale (MDM), cloud basics (AWS/Azure/GCP). Security & compliance: Hands‑on with ISO 27001 or SOC 2, vulnerability management, incident response. Automation‑first mindset: Good judgment on when to automate vs. manual process. Operational maturity: On‑call/production systems experience, vendor/budget management. Must‑have – Behavioral / Soft skills End‑to‑end project ownership: Scope initiatives, communicate proactively, handle blockers autonomously, deliver results, iterate post‑launch. Strong ownership: Takes responsibility, learns from incidents, works autonomously. Cross‑team collaboration: Partners effectively with Security, Engineering, Finance, Workplace and Business teams; explains technical concepts clearly. Pragmatic judgment: Balances "perfect" vs. "good enough," makes decisions with incomplete information. Mentorship: Documents systems, shares knowledge, reduces team dependencies. Adaptability: Thrives with ambiguity, growth mindset. Nice‑to‑have skills / Bonus points Network specialist depth (routing, subnetting, enterprise architecture). Experience with international offices and multi‑country complexity. Zero Trust or modern VPN implementation (Cloudflare WARP, Zscaler, etc.). Coding beyond basic automation (Python, advanced IaC). Experience scaling infrastructure from 100 → 500+ employees. Languages Fluent French & English. Perks & Benefits At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why we provide a stimulating environment and perks ensuring they are happy, efficient, and spend only high‑quality time with co‑workers. Therefore, we offer: Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. Flexible Office. Amazing office space at our HQ, sponsored co‑working hubs or a full‑remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. All the tools you need. Top‑of‑the‑range equipment: MacBook Pro, keyboard, laptop stand, monitor, and Bose noise‑canceling headphones. Flexible vacation policy and flexible working hours. Organize your time as you wish. Delightful healthcare insurance: Extremely comprehensive health insurance – 100% for you and your children, 90‑100% for partners depending on your country (permanent contracts only). Transport. Country‑specific commuter benefits. Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. Personal growth through coaching. Every Alaner is paired with a dedicated coach from day one. Parental leave. Extended parental leave for all new parents, for permanent contracts only. Important note: we hire people, not roles. We’re excited about this opportunity. If you don’t check every box, we’d love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We’ll be thrilled to receive your application #J-18808-Ljbffr